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- Tasks: Manage client bookings, greet customers, and ensure a smooth dining experience.
- Company: Vibrant restaurant with a focus on customer satisfaction and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in the hospitality industry.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Work 6 days a week, including weekends and public holidays.
The predicted salary is between 24000 - 36000 £ per year.
Your main duties are as follows:
- Draw up client bookings for tables and ensure that tables are set before clients' arrival.
- Manage the front desk by receiving incoming calls, greeting and attending to customers.
- Inform guests about the availability of tables and direct them to the tables.
- Keep records of guests who visit the restaurant.
- Assist customers with answers to queries, and proffer solutions to issues within your capacity.
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner.
- Ensure that clients make payment for services before they exit the restaurant.
- Keep clear records of payments received and make detailed notes of balance payments.
- Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints.
- Management of e-reservations across all platforms in the company.
- Adhere to hygiene and safety standards.
- Adhere to company’s standard operating procedures.
- Any other appropriate duties and responsibilities as assigned.
Working Hours: 6 days work week, including weekend & PH.
F&B Supervisor in Penarth employer: ASIA GRAND PTE. LTD.
Contact Detail:
ASIA GRAND PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor in Penarth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the F&B industry. They might know of openings that aren't advertised yet, and a personal recommendation can go a long way.
✨Tip Number 2
Practice your interview skills! We all know first impressions matter, so rehearse common questions and prepare some examples of how you've handled customer complaints or managed bookings in the past. Confidence is key!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your ideas on improving customer experience or managing reservations effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace F&B Supervisor in Penarth
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the F&B Supervisor role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at ASIA GRAND PTE. LTD.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an F&B Supervisor. Familiarise yourself with managing bookings, handling customer queries, and collaborating with staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with guests, be prepared to share examples of how you've handled customer complaints or queries in the past. Highlight your ability to remain calm under pressure and your commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like dealing with a difficult customer or managing a double booking. Think through your responses ahead of time, focusing on how you would resolve issues while adhering to hygiene and safety standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the restaurant's approach to customer service or how they handle peak times. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
