Your main duties are as follows:
- Draw up client bookings for tables and ensure that tables are set before clients' arrival
- Manage the front desk by receiving incoming calls, greeting and attending to customers
- Inform guests about the availability of tables and direct them to the tables
- Keep records of guests who visit the restaurant
- Assist customers with answers to queries, and proffer solutions to issues within your capacity
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
- Ensure that clients make payment for services before they exit the restaurant
- Keep clear records of payments received and make detailed notes of balance payments
- Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints.
- Management of e-reservations across all platforms in the company
- Adhere to hygiene and safety standards
- Adhere to company's standard operating procedures
- Any other appropriate duties and responsibilities as assigned
Working Hours:
6 days work week, including weekend & PH.
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F&B Supervisor employer: ASIA GRAND PTE. LTD.
Join our vibrant team as an F&B Service Crew member, where we prioritise a supportive work culture that values excellence in customer service and teamwork. Located in a bustling area, we offer competitive benefits, opportunities for personal growth, and a chance to be part of a dynamic environment that celebrates diversity and creativity. With a focus on maintaining high standards of hygiene and service, you'll find meaningful and rewarding employment with us.
