At a Glance
- Tasks: Manage client bookings, greet customers, and ensure a smooth dining experience.
- Company: Vibrant restaurant known for its excellent service and atmosphere.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Work in a fun, fast-paced setting with a focus on teamwork.
- Why this job: Join a dynamic team and enhance your customer service skills in a lively environment.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 22050 - 26950 £ per year.
Your main duties are as follows:
- Draw up client bookings for tables and ensure that tables are set before clients' arrival.
- Manage the front desk by receiving incoming calls, greeting and attending to customers.
- Inform guests about the availability of tables and direct them to the tables.
- Keep records of guests who visit the restaurant.
- Assist customers with answers to queries, and proffer solutions to issues within your capacity.
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner.
- Ensure that clients make payment for services before they exit the restaurant.
- Keep clear records of payments received and make detailed notes of balance payments.
- Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints.
- Management of e-reservations across all platforms in the company.
- Adhere to hygiene and safety standards.
- Adhere to company’s standard operating procedures.
- Any other appropriate duties and responsibilities as assigned.
Working Hours: 6 days work week, including weekend & PH.
F&B Supervisor in Penarth employer: ASIA GRAND PTE. LTD.
ASIA GRAND PTE. LTD. is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about hospitality. Located in a bustling area, the company offers competitive benefits, opportunities for career advancement, and a supportive environment where every team member's contribution is valued. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Supervisor in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ASIA GRAND PTE. LTD.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ASIA GRAND PTE. LTD.
Don't be shy about reaching out to ASIA GRAND PTE. LTD. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Supervisor in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ASIA GRAND PTE. LTD. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ASIA GRAND PTE. LTD.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
