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For Companies At a Glance
- Tasks: Support the service workshop and provide top-notch customer service.
- Company: Family-run dealer group with a focus on customer satisfaction.
- Benefits: Up to £30,000 salary, £6,000 overtime, Monday to Friday work schedule.
- Why this job: Kickstart your automotive career with excellent training and progression opportunities.
- Qualifications: Customer service experience and a positive attitude are essential.
- Other info: Join a supportive team and grow within the automotive sector.
The predicted salary is between 18000 - 24000 £ per year.
Overview
Trainee Automotive Service Advisor required in Oxford
up to £30,000 basic salary + £6,000 OTE
Monday to Friday only – no weekends
Responsibilities
- Greeting customers and scheduling services
- Keeping customers updated on the progress of their vehicle
- Providing additional services including service plans
- Handling customer relevant complaints
Benefits / Opportunities
- A fantastic dealer group with genuine progression routes
- Manufacturer training
- The opportunity to work with like-minded Service department members
Requirements
You do not have previous Automotive experience, although it would of course be an advantage. You will need to provide a proven background in customer service and a positive mindset.
How to apply
If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7443 to discuss in more detail.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first; please make sure your contact details are on your CV, mobile, email and landline if you have one.
If you would like to know more about this exciting opportunity, please submit your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients, so please make sure your contact details are on your CV.
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Trainee Automotive Service Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Automotive Service Advisor
✨Tip Number 1
Get to know the company! Research the family-run dealer group and understand their values. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Prepare questions to ask during your interview. This shows you're engaged and eager to learn more about the role and the dealership. Plus, it gives you a chance to assess if it's the right fit for you too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure your CV is up-to-date and includes all your contact details so they can reach out to you easily.
We think you need these skills to ace Trainee Automotive Service Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about customer interaction, make sure to highlight any previous experience you have in customer service. We want to see how you can bring that positive mindset to our team!
Tailor Your CV: Don’t just send the same CV everywhere! Customise it for this role by emphasising relevant skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Keep It Professional but Friendly: While we appreciate a casual tone, remember to keep your application professional. Use clear language and avoid slang. We want to get a sense of your personality while also knowing you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen on joining our family!
How to prepare for a job interview at ASI Recruitment
✨Know Your Customer Service Basics
Since this role is all about customer interaction, brush up on your customer service skills. Think of examples from your past experiences where you’ve successfully handled customer queries or complaints. This will show that you understand the importance of great service.
✨Research the Company
Take some time to learn about the family-run dealer group and their values. Understanding their approach to customer service and how they operate can give you an edge in the interview. It shows genuine interest and helps you align your answers with their ethos.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle an unhappy customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Enthusiasm for Learning
Since you don’t need previous automotive experience, highlight your eagerness to learn and grow within the sector. Mention any relevant training or courses you’re willing to undertake, as this demonstrates your commitment to the role and the company.
