At a Glance
- Tasks: Be the go-to person for customers, managing bookings and ensuring top-notch service.
- Company: Prestigious automotive dealer known for excellence and professional growth.
- Benefits: Competitive salary, bonus potential, training, and a company pension scheme.
- Other info: Great career progression opportunities in a dynamic automotive environment.
- Why this job: Join a high-performing team and make a real difference in customer experiences.
- Qualifications: Experience as a Service Advisor and a full UK driving licence required.
The predicted salary is between 28000 - 30000 € per year.
Automotive Service Advisor Prestige Brand Main Dealer! Manufacturer Training and Progression! Bonus Scheme, OTE £36,000! Tonbridge Area
A fantastic opportunity has arisen for an experienced Service Advisor to join a highly regarded prestige main dealer based in Tonbridge. This is an excellent chance for a driven and customer-focused individual to become part of a professional, high-performing service team, representing a premium brand and delivering a first-class customer experience.
Responsibilities
- Act as the main point of contact for customers within the service department
- Manage bookings, job cards, and customer updates throughout the service process
- Deliver a consistently high level of customer service in line with a prestige brand
- Upsell additional work and services where appropriate
- Liaise with workshop teams to ensure smooth workflow and timely completion
- Handle customer queries and resolve issues professionally
Requirements
- Previous experience as a Service Advisor is essential
- Full clean UK driving license
- Smart and professional appearance
- Positive, proactive, and customer-focused attitude
- Strong communication and organisational skills
- Ability to work efficiently in a fast-paced environment
Salary and Benefits
- Basic Salary: £28,000 – £30,000
- OTE: £35,000 – £36,000
- Hours: 08:00 – 17:30 Monday to Friday (30-minute break), Saturdays: 1 in 2, 08:00 – 13:00
- Manufacturer and in-house training provided
- Company pension scheme
- Car scheme eligibility
This role would suit a motivated Service Advisor looking to develop their career within a premium automotive environment, with access to excellent training and progression opportunities. For Service Advisors looking to represent a prestige brand and deliver a first-class customer experience in a professional dealership environment, this is an opportunity not to be missed.
Apply now!
Service Advisor - 7975 - Kent in Tonbridge employer: ASI Recruitment
Join a prestigious main dealer in Tonbridge as a Service Advisor, where your contributions truly matter. With a strong focus on professional development, you will benefit from manufacturer training, a competitive bonus scheme, and a supportive work culture that values customer service excellence. This role offers not just a job, but a pathway to grow within a high-performing team dedicated to delivering first-class experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - 7975 - Kent in Tonbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the prestige brand you'll be representing and brush up on your customer service skills. Be ready to showcase how you can deliver that first-class experience they’re after.
✨Tip Number 3
Practice your upselling techniques! Think of ways you can suggest additional services to customers without being pushy. This will show your potential employer that you understand the importance of maximising opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for driven individuals like you to join our high-performing service teams.
We think you need these skills to ace Service Advisor - 7975 - Kent in Tonbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Advisor role. Highlight your customer service experience and any relevant automotive knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive industry and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Communication Skills:As a Service Advisor, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This will help us see how you can connect with customers and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we’ll get your application in front of the right people right away!
How to prepare for a job interview at ASI Recruitment
✨Know the Brand Inside Out
Before your interview, make sure you research the prestige brand you'll be representing. Understand their values, mission, and what sets them apart in the automotive industry. This knowledge will help you demonstrate your passion for the brand and how you can contribute to delivering a first-class customer experience.
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've gone above and beyond to resolve customer issues or upsell services. Highlighting these moments will show your proactive attitude and commitment to excellent service.
✨Practice Your Communication Style
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face as a Service Advisor, such as handling customer queries or liaising with workshop teams. This will help you feel more prepared and relaxed during the actual interview.
✨Dress to Impress
First impressions matter, especially in a professional dealership environment. Make sure you dress smartly and maintain a professional appearance for your interview. This not only reflects your respect for the opportunity but also aligns with the prestige brand's image.
