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- Tasks: Be the go-to person for service customers, managing appointments and updates.
- Company: Join a leading main dealer in Southampton known for staff development.
- Benefits: Earn up to £45,000 with competitive salary, 22 days leave, and free parking.
- Why this job: Enjoy a supportive team culture and a healthy work-life balance.
- Qualifications: Previous Service Advisor experience preferred; great communication skills essential.
- Other info: Only 1 in 3 Saturday mornings required; perfect for a motivated individual.
The predicted salary is between 24000 - 42000 £ per year.
\”Driven by passion. Powered by people.\”
Automotive Service Advisor Main Dealer Opportunity
Southampton Mon Fri with 1 in 3 Saturday Mornings
Basic up to GBP30,000 OTE GBP45,000
Full-Time Permanent
Are you an experienced Service Advisor looking to join a reputable main dealer with strong earning potential and a healthy work-life balance?
We re recruiting on behalf of a leading main dealer in the Southampton area for a professional and customer-focused Service Advisor to join their busy and supportive team.
Key Duties:
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Act as the first point of contact for service customers, both in person and over the phone
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Schedule service and repair appointments efficiently
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Provide clear and accurate updates to customers regarding work progress, timescales, and costs
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Coordinate with workshop technicians to ensure smooth job flow
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Upsell service plans, accessories, and additional products where appropriate
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Ensure high levels of customer satisfaction and professionalism throughout
Candidate Requirements:
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Previous experience as a Service Advisor (main dealer background preferred)
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Excellent customer service and communication skills
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Ability to multitask in a fast-paced dealership environment
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A proactive and professional approach
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Experience with Kerridge/CDK is desirable but not essential
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A genuine interest in the automotive industry
Package & Benefits:
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Competitive basic salary up to GBP30,000
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On-target earnings up to GBP45,000
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Monday to Friday hours no weekend rota (only 1 in 3 Saturdays, 8am 12pm)
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22 days annual leave + bank holidays + long service leave
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Free on-site parking
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Opportunity to join a reputable main dealer known for its staff development and excellent working culture
If you re a motivated Service Advisor looking for a new challenge within a well-established main dealer, apply today and take the next step in your career.
Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU
Referral Scheme
If you re not a Service Advisor, but you know of someone who is and maybe interested we will pay GBP75 in vouchers of your choice for a successful recommendation. If you re interested or know of someone that might be please get in touch.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in Southampton and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.
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Service Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the main dealer you're applying to. This knowledge will help you engage confidently with customers and demonstrate your genuine interest in their offerings during any interviews.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. This will prepare you to handle customer inquiries and complaints effectively, showcasing your ability to maintain high levels of satisfaction.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Stay updated on the latest trends and technologies in the automotive industry. Being knowledgeable about advancements can impress interviewers and show that you are proactive and passionate about your role as a Service Advisor.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor, especially in a main dealer environment. Emphasise your customer service skills and any relevant automotive knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed customer relationships in the past.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as multitasking in a fast-paced environment, effective communication, and your ability to upsell services. If you have experience with Kerridge/CDK, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at ASI Recruitment
✨Know the Company
Before your interview, take some time to research the main dealer you're applying to. Understand their values, services, and what sets them apart in the automotive industry. This will help you tailor your answers and show genuine interest.
✨Demonstrate Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples from your past experience where you successfully handled customer queries or complaints. Highlight your communication skills and ability to multitask in a busy environment.
✨Familiarise Yourself with Automotive Terms
Brush up on automotive terminology and common service procedures. Being able to speak the language of the industry will not only impress your interviewers but also demonstrate your passion for the role.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team, company culture, or growth opportunities. This shows that you're engaged and serious about the position.
