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- Tasks: Be the go-to person for service customers, managing appointments and updates.
- Company: Join a leading main dealer in Southampton known for staff development.
- Benefits: Enjoy a competitive salary, flexible hours, and 22 days annual leave.
- Why this job: Great earning potential and a supportive team culture await you here.
- Qualifications: Previous Service Advisor experience preferred; strong customer service skills required.
- Other info: Only 1 in 3 Saturday mornings needed; free on-site parking available.
The predicted salary is between 24000 - 42000 £ per year.
Driven by passion. Powered by people.\” Automotive Service Advisor – Main Dealer Opportunity Southampton | Mon–Fri with 1 in 3 Saturday Mornings Basic up to £30,000 | OTE £45,000 Full-Time | Permanent Are you an experienced Service Advisor looking to join a reputable main dealer with strong earning potential and a healthy work-life balance? We’re recruiting on behalf of a leading main dealer in the Southampton area for a professional and customer-focused Service Advisor to join their busy and supportive team. Key Duties: * Act as the first point of contact for service customers, both in person and over the phone * Schedule service and repair appointments efficiently * Provide clear and accurate updates to customers regarding work progress, timescales, and costs * Coordinate with workshop technicians to ensure smooth job flow * Upsell service plans, accessories, and additional products where appropriate * Ensure high levels of customer satisfaction and professionalism throughout Candidate Requirements: * Previous experience as a Service Advisor (main dealer background preferred) * Excellent customer service and communication skills * Ability to multitask in a fast-paced dealership environment * A proactive and professional approach * Experience with Kerridge/CDK is desirable but not essential * A genuine interest in the automotive industry Package & Benefits: * Competitive basic salary up to £30,000 * On-target earnings up to £45,000 * Monday to Friday hours – no weekend rota (only 1 in 3 Saturdays, 8am–12pm) * 22 days’ annual leave + bank holidays + long service leave * Free on-site parking * Opportunity to join a reputable main dealer known for its staff development and excellent working culture If you’re a motivated Service Advisor looking for a new challenge within a well-established main dealer, apply today and take the next step in your career. Other Opportunities If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!! Referral Scheme If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch. Important ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one The job is based in Southampton and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV
Service Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the main dealer you're applying to. This knowledge will help you engage confidently with customers and demonstrate your genuine interest in their offerings during any interviews.
✨Tip Number 2
Network within the automotive industry, especially with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can give you an edge in your conversations.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview process. Practising how to handle customer inquiries and complaints can showcase your problem-solving skills and customer service expertise.
✨Tip Number 4
Stay updated on the latest trends and technologies in the automotive industry. Being knowledgeable about new developments can impress your interviewers and show that you're proactive about your professional growth.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor, especially if you have worked in a main dealer environment. Emphasise your customer service skills and any relevant automotive knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed customer relationships in the past.
Highlight Relevant Skills: In your application, clearly outline your ability to multitask in a fast-paced environment and your proactive approach. If you have experience with Kerridge/CDK, be sure to mention it, even if it's not essential.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at ASI Recruitment
✨Show Your Passion for the Automotive Industry
Make sure to express your genuine interest in cars and the automotive sector during the interview. Share any relevant experiences or knowledge that demonstrate your enthusiasm, as this will resonate well with the interviewers.
✨Highlight Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will showcase your ability to maintain high levels of customer satisfaction.
✨Demonstrate Your Multitasking Abilities
The role requires juggling multiple tasks in a fast-paced environment. Be ready to discuss situations where you effectively managed several responsibilities at once, ensuring smooth operations and timely communication with customers.
✨Familiarise Yourself with the Company
Research the main dealer you're interviewing with. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
