At a Glance
- Tasks: Assist customers and manage service schedules in a dynamic automotive environment.
- Company: Join a leading dealer group with a family-like atmosphere.
- Benefits: Up to £32,000 salary plus OTE, Monday to Friday work schedule.
- Other info: Be part of a supportive team focused on delivering top-notch service.
- Why this job: Kickstart your career in the automotive sector with excellent training and growth opportunities.
- Qualifications: Previous automotive experience and strong customer service skills required.
The predicted salary is between 32000 - 32000 £ per year.
Automotive Service Advisor required in Reading up to £32,000 basic salary + £6,000 OTE Monday to Friday only.
Are you looking for your first step into the Automotive sector or perhaps looking to move into a Main Dealer? If so, then this is the perfect opportunity for you. Due to internal promotion, this fantastic dealer group is seeking a customer-centric personality that will further boost the Service department in providing the best customer service locally. You will become part of the family and be involved with supporting the service workshop as well as management. The department and dealership is spear-headed by a management structure who understand the business and the manufacturer inside out. You will receive excellent training and be provided opportunities to progress career within the sector as well as within the dealer group.
Key Responsibilities/Skills:
- Greeting customers and scheduling services
- Keeping customers updated on the progress of their vehicle
- Providing additional services including service plans
- Handling customer relevant complaints
For your hard work you will be rewarded with:
- A fantastic dealer group with genuine progression routes
- Manufacturer training
- The opportunity to work with like-minded Service department members
You will require previous Automotive experience and hold a proven background in customer service with a positive mindset.
If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 8209 to discuss in more detail.
Service Advisor - Berkshire in Reading employer: ASI Recruitment
Join a leading dealer group in Reading, where your role as a Service Advisor will be supported by a strong management team dedicated to your growth and success. With a focus on customer service and a commitment to employee development, you'll benefit from excellent training and clear progression routes within the automotive sector. Enjoy a collaborative work culture that values teamwork and offers a rewarding environment for those looking to make their mark in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Berkshire in Reading
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like ASI Recruitment value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like ASI Recruitment a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with ASI Recruitment!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like ASI Recruitment.
We think you need these skills to ace Service Advisor - Berkshire in Reading
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for ASI Recruitment!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at ASI Recruitment
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
