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For Companies At a Glance
- Tasks: Join a busy dealership as a Parts and Bookings Advisor, mixing admin and customer service.
- Company: Be part of a friendly, supportive team in a well-established car dealership.
- Benefits: Enjoy a competitive salary, performance bonuses, and no weekend work!
- Why this job: Perfect for organised individuals who thrive in a dynamic environment with great team spirit.
- Qualifications: Looking for detail-oriented candidates with a passion for customer service.
- Other info: Flexible working hours and opportunities for growth in the automotive sector.
If you can dream it, you can do it — but you have to keep your foot on the gas.” – Enzo Ferrari
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Parts and Bookings Advisor
Up to £34,000 Basic Salary!
Team Performance Bonus!
Monday to Friday – No Weekends!
Extremely Friendly, Supportive Dealer
Sutton Area
We’re looking for a Parts and Bookings Advisor to join a busy, well-established car dealership. This is a varied role with a strong focus on admin, alongside customer service, so if you like a mix of both, this could be the perfect fit.
What you’ll be doing:
* Ordering parts and managing parts returns, ensuring stock levels are accurate and up to date
* Processing warranty claims and handling any supplier communication related to parts
* Checking stock availability regularly and maintaining parts records
* Booking customer vehicle services and repairs, managing diaries and scheduling appointments
* Carrying out pre-service check-ins, including collecting vehicle details and identifying possible upsell opportunities
* Communicating with customers via phone and email, answering queries and providing updates
* Collating, checking, and processing invoices and service documentation to ensure accuracy
* Supporting the service team with admin tasks to keep daily operations running smoothly
* Helping the team hit targets through excellent customer service and efficient bookings management
Working hours:
Monday to Friday, 8:00 AM – 5:30 PM
You’ll be working within a small team of four, part of a company with around 20 employees. The role comes with a negotiable basic salary plus a team performance bonus.
If you’re organised, enjoy working in a busy environment, and have a good eye for detail, we’d love to hear from you. Apply now!
Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!
Referral Scheme
If you’re not a Parts, Service or Bookings Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in the Sutton Area and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV
Parts and Bookings Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts and Bookings Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the parts and service side. Understanding common terminology and processes will help you communicate effectively during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed schedules or inventories in previous roles. This will demonstrate your ability to handle the admin aspects of the job.
✨Tip Number 3
Practice your customer service skills by role-playing common scenarios you might encounter as a Parts and Bookings Advisor. Being able to articulate how you would handle customer queries can set you apart.
✨Tip Number 4
Network with professionals in the automotive sector, either online or at local events. Building connections can provide insights into the company culture and may even lead to referrals.
We think you need these skills to ace Parts and Bookings Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any previous roles where you managed bookings or handled parts inventory, as these are key aspects of the Parts and Bookings Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your organisational skills. Mention specific examples of how you've successfully managed similar tasks in the past, such as scheduling appointments or processing orders.
Highlight Attention to Detail: In your application, stress your ability to maintain accurate records and manage stock levels. Provide examples of how your attention to detail has positively impacted your previous roles, especially in administrative tasks.
Include Contact Information: Ensure your CV includes up-to-date contact details, including your mobile number and email address. This is crucial as the recruitment team will need to reach you before forwarding your CV to the employer.
How to prepare for a job interview at ASI Recruitment
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Parts and Bookings Advisor. Familiarise yourself with parts ordering, warranty claims, and customer service processes, as these will likely come up during your interview.
✨Showcase Your Organisational Skills
Since the role involves managing diaries and scheduling appointments, be prepared to discuss how you stay organised in a busy environment. Share examples from your past experiences where your organisational skills made a difference.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer queries and providing updates. Think of specific instances where you successfully resolved customer issues or upsold services, as this will demonstrate your customer service skills.
✨Highlight Teamwork Experience
As you'll be working within a small team, it's important to show that you can collaborate effectively. Be ready to discuss how you've contributed to team success in previous roles, especially in achieving targets through excellent service.
