At a Glance
- Tasks: Be the go-to person for customers needing vehicle servicing and repairs.
- Company: Join a well-established main dealer with a vibrant team atmosphere.
- Benefits: Enjoy 31 days of annual leave, competitive salary, and employee discounts.
- Other info: Flexible working hours and potential for private medical insurance.
- Why this job: Kickstart your automotive career with structured training and growth opportunities.
- Qualifications: Customer service experience and a passion for the automotive industry.
The predicted salary is between 30600 - 37400 £ per year.
We are currently recruiting for a Service Advisor to join a busy and established main dealer, representing a fantastic opportunity for someone looking to develop their career within the motor trade. We are open to candidates with previous motor trade experience, even if they haven't worked specifically as a Service Advisor. Whether your background is in parts, vehicle sales, vehicle administration or another customer-facing automotive role, we'd love to hear from you!
The Role:
- Acting as the first point of contact for customers bringing their vehicles in for servicing and repairs.
- Building strong relationships with customers and providing a high standard of customer service.
- Booking vehicles into the workshop and managing service appointments.
- Liaising with technicians and workshop staff to keep customers updated on progress.
- Preparing job cards, providing repair estimates and discussing additional work where required.
- Handling customer queries and ensuring a smooth experience from vehicle drop-off to collection.
- Identifying opportunities to maximise workshop revenue through additional work and upselling.
Working Hours & Salary:
- Monday to Friday: 8:00am – 6:00pm.
- 1 in 4 Saturdays: 8:00am – 12:00pm.
- Basic salary: £30,000 – £33,000 DOE.
- OTE: £46,000.
What's on Offer?
- 31 days' annual leave, inclusive of Bank Holidays.
- Contributory company pension scheme.
- Life insurance worth 3x your annual salary.
- Substantial employee discounts on vehicle parts, personal vehicle purchases and servicing.
- Access to an employee rewards and benefits platform.
- Employee Assistance and Support Programme.
- Potential access to private medical insurance, depending on role.
- Structured training and genuine career progression opportunities.
- Official Volvo manufacturer training.
What We're Looking For:
- Previous experience within the motor trade is preferred, but not necessarily in a Service Advisor position.
- A strong customer service background with excellent communication skills.
- A confident and professional approach when dealing with customers.
- Good organisational skills and the ability to manage multiple priorities.
- A positive attitude, willingness to learn and desire to progress within the automotive industry.
If you have automotive experience and are looking for your next opportunity, we'd love to hear from you. Get in touch today to find out more!
Vehicle Service Advisor in Oxford employer: ASI Recruitment
Join a small, friendly team at a manufacturer-approved dealer bodyshop in Byfleet, where your attitude and willingness to learn are valued above all. With a supportive work culture and the opportunity for personal growth, you'll be trained in vehicle preparation and repair in a relaxed environment that prioritises quality over quantity. This is an excellent chance to develop your skills while contributing to a close-knit team dedicated to excellence in service.
