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- Tasks: Be the go-to person for service customers and manage vehicle bookings.
- Company: Join a leading main dealer group with a professional aftersales operation.
- Benefits: Earn a competitive salary with bonuses and enjoy a paid Saturday rota.
- Why this job: Make a real impact in a high-performing dealership while growing your career.
- Qualifications: Experience in a similar role and strong customer service skills required.
- Other info: Confidential job search and referral bonuses available!
The predicted salary is between 30000 - 38000 £ per year.
Do you have the right skills and experience for this role? Read on to find out, and make your application.
Basic £30,000, OTE of £38,000!
Organised Main Dealer!
Manufacturer Training and Accreditation!
Maidstone Area
I am working with a large, well-run main dealer group to recruit an experienced Service Advisor. This is a strong opportunity to join a professional aftersales operation offering excellent earning potential, clear processes, and long-term career stability within a high-performing dealership environment.
Responsibilities
- Acting as the main point of contact for service customers
- Booking vehicles in for servicing, maintenance, and repairs
- Preparing accurate job cards and repair orders
- Explaining recommended work and associated costs clearly
- Identifying and upselling additional repair and service opportunities
- Liaising with workshop and technical teams to manage workflow
- Providing regular updates on vehicle progress
- Ensuring a consistently high standard of customer care
Requirements
- Previous experience in a Service Advisor or similar aftersales role
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced dealership environment
- Commercial awareness and confidence in upselling
- Well-organised with strong attention to detail
- Full manual driving licence
- Professional, reliable, and team-oriented approach
Salary and Benefits
- £30,000 basic salary
- On-target earnings of £38,000
- Paid Saturday rota (1 in 3) in addition to basic salary
- Upsell bonus and departmental labour sales bonus
- Monday to Friday: 08:00 – 18:00 (1-hour lunch), Saturdays (1 in 3): 08:00 – 13:00
If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.
Service Advisor in Maidstone employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Maidstone
✨Tip Number 1
Get to know the dealership! Research their values, services, and customer feedback. This way, when you walk in for an interview, you can show that you're not just another candidate but someone who genuinely cares about their operation.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to explain things clearly to customers. Role-play with a friend or family member to get comfortable discussing service options and upselling without sounding pushy.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional environment like a dealership. Make sure you look polished and presentable when you go for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Service Advisor in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your previous experience in aftersales and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to explain things clearly. Whether it’s in your cover letter or CV, let us know how you’ve successfully communicated with customers in the past.
Be Detail-Oriented: Attention to detail is crucial for a Service Advisor. Make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your professional approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASI Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common vehicle issues and repair processes so you can speak confidently about them.
✨Showcase Your Communication Skills
As a Service Advisor, strong communication is key. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles where you provided exceptional customer service. Be ready to discuss how you handled difficult situations and turned them into positive experiences for customers.
✨Demonstrate Organisational Skills
Since the role requires strong organisational abilities, think of ways to showcase your attention to detail. You might want to mention how you manage multiple tasks efficiently or how you keep track of customer requests and follow-ups.
