At a Glance
- Tasks: Manage workshop bookings and provide top-notch customer service to motorcycle enthusiasts.
- Company: Leading high-performance motorcycle manufacturer in South London.
- Benefits: Competitive salary, bonus potential, and a 5-day working week.
- Other info: Enjoy Sundays and Mondays off, plus opportunities for career growth.
- Why this job: Turn your passion for motorcycles into a rewarding career with a supportive team.
- Qualifications: Customer service experience and a genuine love for motorcycles are essential.
The predicted salary is between 30000 - 32000 £ per year.
You live more in five minutes going fast on a bike than some people do in all their life." — Marco Simoncelli
Motorcycle Service Advisor
High Performance Motorcycle Manufacturer!
5 Day Working Week!
Get Paid to Talk About Bikes!
Lambeth Area
For the right person, this won't feel like work.
You'll spend your days surrounded by motorcycles, talking to fellow enthusiasts, helping riders keep their pride and joy on the road and being part of a team that shares your passion for two wheels.
Because this isn't simply a Service Advisor vacancy.
It's an opportunity to build a career in an industry you genuinely care about with one of South London's leading Motorcycle Main Dealers.
You'll be the vital link between customers and the workshop team, helping deliver an experience that keeps riders returning to the dealership year after year.
If motorcycles are your passion, and you have good customer service skills, we'd like to speak with you.
Responsibilities
- Managing workshop bookings and diary scheduling.
- Raising and processing job cards.
- Preparing invoices and completing service administration.
- Keeping customers informed throughout the repair and servicing process.
- Liaising with technicians and the workshop team.
- Delivering first-class customer service from booking through to collection.
Requirements
- Previous experience as a Service Advisor, Aftersales Advisor or in a similar customer-facing motor trade role.
- A genuine passion for motorcycles is essential.
- Excellent communication and organisational skills.
- The ability to thrive in a busy dealership environment.
- A professional and customer-focused approach.
- Someone who enjoys building relationships with customers and being part of the motorcycle community.
Salary and Benefits
- £30,000 - £32,000 basic salary + bonus.
- Tuesday to Friday: 9:00am - 6:00pm, Saturday: 9:00am - 5:00pm.
- Sunday and Monday off every week.
If motorcycles are your passion and you're looking to turn that passion into a rewarding career with a leading main dealer, we'd love to hear from you.
Apply today.
Other Opportunities & Referral Scheme If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you.
We also offer a £75 voucher referral reward if you recommend a vehicle technician who we successfully place.
Confidential Job Search – Silent Search™ Looking for a new role but want to keep things private?
With Silent Search™, your details remain anonymous until interview stage.
We will always speak with you before submitting your CV to any client, so please ensure your contact details are up to date.
If you’d like to learn more, please send your current CV and get in touch
StudySmarter Expert Advice🤫
We think this is how you could land Motorcycle Service Advisor in Lambeth
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at ASI Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ASI Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Motorcycle Service Advisor in Lambeth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to ASI Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at ASI Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ASI Recruitment!
How to prepare for a job interview at ASI Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
