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For Companies At a Glance
- Tasks: Be the friendly face for customers, ensuring a smooth service experience.
- Company: Join a supportive independent bodyshop with a fantastic team culture.
- Benefits: Competitive salary, overtime pay, 22 days holiday, and on-site parking.
- Other info: Enjoy a balanced work-life with Monday to Friday hours and occasional Saturday shifts.
- Why this job: Make a real difference in customer experiences while working in a dynamic environment.
- Qualifications: Strong customer service skills and experience in a similar role required.
The predicted salary is between 36000 - 37000 £ per year.
Quality is remembered long after the price is forgotten.
Customer Service Advisor – Independent Bodyshop
Location: Petersfield Area
Salary: £36,000 – £37,000
The Role
As a Customer Service Advisor, you will be the first point of contact for customers, ensuring a smooth and positive experience from start to finish. Your responsibilities include handling enquiries, providing updates, and coordinating with the workshop team to keep everything running efficiently.
Working Hours
- Monday to Friday: 08:00 – 17:30 (30‑minute lunch)
- 1 in 2 Saturdays: 08:00 – 12:00 (paid as overtime at time and a half)
Compensation & Benefits
- Competitive hourly rate of £14.50 – £15.00
- Annual salary £33,900 – £35,100 + overtime for Saturdays
- 22 days holiday plus bank holidays
- Overtime paid at time and a half
- On‑site parking
- Friendly, independent business with a great team culture
Qualifications & Requirements
- Strong customer service skills and a professional, approachable manner
- Excellent communication and organisational abilities
- Experience in a bodyshop, automotive, or similar customer‑facing role is required
- Ability to multitask and stay calm in a busy environment
Service Advisor Motor Trade Job in Hampshire employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in Hampshire
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and culture will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, like a tricky customer or a busy day at the bodyshop. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress the part! Even if the workshop is casual, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the team.
We think you need these skills to ace Service Advisor Motor Trade Job in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in the automotive or bodyshop industry. We want to see how you can bring your unique flair to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about customer service and how you can contribute to our friendly team culture. Let us know what makes you the perfect fit for this role.
Showcase Your Communication Skills: Since you'll be the first point of contact for customers, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you would interact with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ASI Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge of the motor trade and bodyshop processes. Familiarise yourself with common customer queries and how to handle them. This will show that you’re not just a people person but also someone who understands the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you turned a negative situation into a positive one. This will demonstrate your ability to provide a smooth and positive experience for customers.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.