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- Tasks: Be the friendly face for customers, updating them on their vehicle's journey.
- Company: Join a supportive team at ASI Recruitment in Oxford.
- Benefits: Enjoy manufacturer training and great career progression opportunities.
- Other info: Competitive salary with potential earnings up to £38,000 and Monday to Friday hours.
- Why this job: Make a difference in customer experiences while growing your skills.
- Qualifications: Strong customer service background is essential; automotive experience is a bonus.
The predicted salary is between 32000 - 32000 £ per year.
ASI Recruitment is seeking an Automotive Service Advisor in Oxford. This position involves greeting customers, updating them on vehicle progress, and handling complaints. Though prior automotive experience isn't necessary, a strong background in customer service is essential.
The role includes benefits such as manufacturer training and opportunities for career progression in a supportive team environment. Salary is up to £32,000 basic plus £6,000 OTE, with Monday to Friday working hours.
Client-Focused Service Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client-Focused Service Advisor
✨Tip Number 1
Make sure to research the company and its values before your interview. This shows that you’re genuinely interested in the role and helps us connect your customer service experience to their needs.
✨Tip Number 2
Practice common interview questions related to customer service scenarios. We want to hear how you’ve handled difficult situations, so think of examples that highlight your problem-solving skills.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, and looking professional can set a positive tone. We want to see that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Client-Focused Service Advisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention why you’re excited about being a Client-Focused Service Advisor with us.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ASI Recruitment
✨Know Your Customer Service Basics
Since this role is all about customer service, brush up on your customer interaction skills. Think of examples from your past experiences where you successfully handled complaints or provided exceptional service. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with Automotive Terms
Even if you don’t have prior automotive experience, it’s a good idea to learn some basic automotive terminology. This will help you communicate effectively with customers and demonstrate your willingness to learn about the industry.
✨Prepare for Common Interview Questions
Anticipate questions like 'How would you handle an upset customer?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Employers love candidates who are genuinely excited about the position. Share why you’re interested in becoming a Client-Focused Service Advisor and how you can contribute to their team.