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- Tasks: Assist customers with vehicle services and keep them updated on progress.
- Company: Join a growing Automotive Service Centre with a stellar reputation in St. Albans.
- Benefits: Enjoy a competitive salary, great earning potential, and a supportive work environment.
- Why this job: Make a real impact in customer satisfaction without the pressure of upselling.
- Qualifications: Experience in the automotive sector or strong customer service skills required.
- Other info: Work Monday to Friday with Saturday mornings on a rota.
Automotive Service Advisor required in St. Albans
£28,000 basic salary
Monday to Friday with Saturday AM on rota
Our client, an expanding Automotive Service Centre is now recruiting for an experienced and customer-focused Service Advisor. This is a great opportunity to join a growing company and become an integral part of the Service Department making sure each customer leaves satisfied and with no stone unturned. With an already great reputation, the business is seeking a like-minded colleague to continue this success and its provision to the local area as the best Automotive service.
Key Responsibilities:- Greeting customers and scheduling services
- Keeping customers updated on the progress of their vehicle
- Providing additional services including service plans
- Maintain high standards of inventory management and parts ordering.
- Great earning potential
- The chance to make a real difference to the business and wider group
- Working in a company that isn’t about bonuses or upselling customers
To be considered for the role, you will ideally have a proven background in the Automotive sector – however if you have a fantastic track record in customer service, please do let me know.
If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 6916 to discuss in more detail.
Important: ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Automotive Service Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. This will prepare you for real-life situations you may encounter as a Service Advisor, showcasing your ability to handle customer queries effectively.
✨Tip Number 3
Network with professionals in the automotive sector through social media platforms like LinkedIn. Connecting with current employees at the company can provide valuable insights and potentially give you an edge in the application process.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your enthusiasm for the role and helps you assess if the company culture aligns with your values, making you a more attractive candidate.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in customer service or the automotive sector.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience, particularly in customer service roles. Include specific examples of how you've successfully managed customer relationships or resolved issues.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you believe you would be a great fit and how your skills align with their needs, especially in maintaining high customer satisfaction.
Include Contact Information: Make sure your CV includes your current contact details, including mobile, email, and landline if applicable. This is crucial as the recruitment process requires them to reach out to you before forwarding your CV.
How to prepare for a job interview at ASI Recruitment
✨Showcase Your Customer Service Skills
As an Automotive Service Advisor, your ability to connect with customers is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or enhanced their experience. This will demonstrate your commitment to customer satisfaction.
✨Know the Company and Its Reputation
Research the automotive service centre's history, values, and reputation in the local area. Being knowledgeable about the company will show your genuine interest in the role and help you align your answers with their mission.
✨Prepare for Common Interview Questions
Anticipate questions related to scheduling services, managing customer expectations, and handling complaints. Practising your responses will help you feel more confident and articulate during the interview.
✨Demonstrate Your Industry Knowledge
Even if you don't have a direct background in the automotive sector, showing that you understand basic automotive concepts and terminology can set you apart. Brush up on common services and parts to impress your interviewers.
