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- Tasks: Be the friendly face of our service centre, helping customers with their automotive needs.
- Company: Join a growing Automotive Service Centre known for its excellent reputation in St. Albans.
- Benefits: Enjoy a competitive salary, flexible hours, and a chance to make a real impact.
- Why this job: This role offers a unique opportunity to enhance customer satisfaction without the pressure of upselling.
- Qualifications: Experience in the automotive sector is preferred, but strong customer service skills are essential.
- Other info: Work Monday to Friday with Saturday mornings on a rota; no CV forwarding without your consent.
The predicted salary is between 24000 - 32000 £ per year.
Automotive Service Advisor required in St. Albans
£28,000 basic salary
Monday to Friday with Saturday AM on rota
Our client, an expanding Automotive Service Centre is now recruiting for an experienced and customer-focused Service Advisor.
This is a great opportunity to join a growing company and become an integral part of the Service Department making sure each customer leaves satisfied and with no stone unturned. With an already great reputation, the business is seeking a like-minded colleague to continue this success and its provision to the local area as the best Automotive service.
Key Responsibilities:
- Greeting customers and scheduling services
- Keeping customers updated on the progress of their vehicle
- Providing additional services including service plans
- Maintain high standards of inventory management and parts ordering.
For your hard work you will be rewarded with:
- Great earning potential
- The chance to make a real difference to the business and wider group
- Working in a company that isn’t about bonuses or upselling customers
To be considered for the role, you will ideally have a proven background in the Automotive sector – however if you have a fantastic track record in customer service, please do let me know.
If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 6916 to discuss in more detail.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
Automotive Service Advisor employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. Being able to effectively communicate and resolve issues will be crucial in this position, so showcasing these skills can give you an edge.
✨Tip Number 3
Network with professionals in the automotive sector. Attend local events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the job.
✨Tip Number 4
Research the company’s reputation and values. Understanding their approach to customer service and how they operate will allow you to tailor your conversation during the interview, showing that you are a perfect fit for their team.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Automotive Service Advisor position. Tailor your application to highlight relevant experience in customer service and the automotive sector.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and any relevant automotive roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet customer needs.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as managing customer expectations and maintaining high service standards.
Include Contact Information: Make sure your CV includes your current contact details, including mobile, email, and landline if applicable. This is crucial as the recruitment agency will need to reach you before forwarding your CV to the client.
How to prepare for a job interview at ASI Recruitment
✨Showcase Your Customer Service Skills
As an Automotive Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your commitment to customer satisfaction.
✨Know the Company and Its Reputation
Research the automotive service centre's history, values, and reputation in the local area. Being knowledgeable about the company will show your genuine interest in the role and help you align your answers with their mission.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in the automotive sector or customer service. Practice responses that highlight your skills in scheduling services, keeping customers informed, and managing inventory effectively.
✨Demonstrate a Team Player Attitude
The role requires collaboration with other team members. Be ready to discuss how you've worked well in teams before and how you can contribute positively to the service department's success.
