Automotive Service Advisor
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Automotive Service Advisor

Basingstoke Full-Time 30000 £ / year No home office possible
Apply now
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At a Glance

  • Tasks: Deliver exceptional customer service and liaise with customers and technicians daily.
  • Company: Join a well-established main dealership in the Basingstoke area.
  • Benefits: Enjoy a competitive salary, bonus opportunities, and 22 days holiday plus bank holidays.
  • Why this job: Experience a dynamic work environment where no two days are the same and your efforts are rewarded.
  • Qualifications: Previous experience as an automotive service advisor is required.
  • Other info: Flexible working hours with one Saturday shift every four weeks.

Are you a passionate Service Advisor looking for your next move? Do you thrive in a busy dealership environment and love delivering top-notch customer service? If so, this could be the perfect opportunity for you as our well-established client is on the hunt for an experienced Service Advisor to join their friendly and supportive team.

You’ll be working in a thriving main dealership where no two days are the same, and your hard work will be rewarded with a competitive salary plus bonus opportunities. If you think you may be interested in this role, why delay? Apply Today!

Responsibilities
  • Always providing excellent customer service
  • Liaising with customers and technicians
  • Working well as part of a team as well as on your own
Qualifications
  • Experience as an automotive service advisor
Salary and Benefits
  • £30k basic
  • £36k+ OTE
  • Mon – Fri 8-6, 1 in 4 Saturdays 8 - 1
  • 22 days Holiday + Bank Holiday

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Automotive Service Advisor employer: ASI Recruitment

Join a dynamic and supportive team as an Automotive Service Advisor in the Basingstoke area, where your passion for customer service will be truly valued. With a competitive salary package and opportunities for bonuses, you'll thrive in a busy main dealership environment that fosters growth and collaboration. Enjoy a healthy work-life balance with generous holiday allowances and the chance to develop your career in the automotive sector.
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Contact Detail:

ASI Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Automotive Service Advisor

✨Tip Number 1

Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about current industry developments will not only impress your potential employer but also show your passion for the role.

✨Tip Number 2

Practice your customer service skills by engaging in role-play scenarios. This can help you prepare for real-life situations you might encounter as a Service Advisor, ensuring you can handle customer queries effectively.

✨Tip Number 3

Network within the automotive industry, especially in the Basingstoke area. Attend local events or join online forums to connect with professionals who may provide insights or even refer you to job openings.

✨Tip Number 4

Research the dealership you’re applying to. Understanding their values, services, and customer base will allow you to tailor your approach during interviews and demonstrate your genuine interest in joining their team.

We think you need these skills to ace Automotive Service Advisor

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Technical Knowledge of Automotive Systems
Attention to Detail
Sales Skills
Conflict Resolution
Organisational Skills
Adaptability
Multitasking
Empathy
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as an automotive service advisor. Focus on relevant skills such as customer service, teamwork, and communication, which are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering excellent customer service. Mention specific experiences that demonstrate your suitability for the position.

Highlight Relevant Experience: In your application, emphasise any previous roles in busy dealership environments. Detail how you successfully liaised with customers and technicians, as this is a key responsibility of the job.

Include Contact Information: Ensure your CV includes up-to-date contact details, including your mobile number, email, and landline if applicable. This is important as the recruitment team will need to reach you before forwarding your CV.

How to prepare for a job interview at ASI Recruitment

✨Showcase Your Customer Service Skills

As an Automotive Service Advisor, excellent customer service is key. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.

✨Demonstrate Teamwork

This role requires collaboration with both customers and technicians. Highlight your ability to work well in a team environment by discussing previous experiences where you contributed to a team's success.

✨Know the Dealership

Research the dealership you're interviewing with. Familiarise yourself with their services, values, and any recent news. This shows your genuine interest in the position and helps you tailor your responses.

✨Prepare for Common Questions

Anticipate questions related to your experience as a service advisor. Practice your answers to common interview questions, such as how you handle difficult customers or manage multiple tasks simultaneously.

Automotive Service Advisor
ASI Recruitment
Apply now
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