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For Companies At a Glance
- Tasks: Be the friendly face for customers, ensuring a smooth and positive experience.
- Company: Independent bodyshop known for quality service and customer satisfaction.
- Benefits: Competitive salary, overtime pay, generous holiday allowance, and a supportive team.
- Other info: Enjoy a balanced work-life with flexible hours and career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 36000 - 37000 £ per year.
Quality is remembered long after the price is forgotten.
Customer Service Advisor – Independent Bodyshop
Location: Petersfield Area
Salary: £36,000 – £37,000
The Role
As a Customer Service Advisor, you will be the first point of contact for customers, ensuring a smooth and positive experience from start to finish. Your responsibilities include handling enquiries, providing updates, and coordinating with the workshop team to keep everything running efficiently.
Working Hours
- Monday to Friday: 08:00 – 17:30 (30‑minute lunch)
- 1 in 2 Saturdays: 08:00 – 12:00 (paid as overtime at time and a half)
Compensation & Benefits
- Competitive hourly rate of £14.50 – £15.00
- Annual salary £33,900 – £35,100 + overtime for Saturdays
- 22 days holiday plus
Service Advisor Motor Trade Job in Alton employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in Alton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the motor trade. They might know of openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Service Advisors and practice your responses. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for customer service and the motor trade shine through. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Service Advisor Motor Trade Job in Alton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience in customer service, especially in the motor trade, and showcase your communication skills. We want to see how you can bring a positive experience to our customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've handled customer enquiries or resolved issues in the past. We value those who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ASI Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor in the motor trade. Familiarise yourself with common customer queries and how to handle them. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Communication Skills
As the first point of contact for customers, your communication skills are key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer interactions in the past.
✨Demonstrate Team Spirit
This role involves coordinating with the workshop team, so it's important to highlight your ability to work well with others. Think of examples where you've collaborated effectively in a team setting and be ready to share those during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team dynamics or how success is measured in this position. It’s a great way to leave a lasting impression.