At a Glance
- Tasks: Be the go-to person for customers, ensuring smooth service and communication with the workshop.
- Company: Join a busy and professional motor trade environment in Aldershot.
- Benefits: Earn £32,000 - £34,000 plus bonuses and enjoy great company perks.
- Other info: Enjoy ongoing training, 22 days holiday, and a supportive team atmosphere.
- Why this job: Make a real impact by delivering excellent customer service in a fast-paced setting.
- Qualifications: Experience in the motor trade and strong communication skills are essential.
The predicted salary is between 32000 - 34000 £ per year.
“Do what you do so well that they will want to see it again and bring their friends.”
We’re currently recruiting on behalf of our client for an experienced Service Advisor to join a busy and professional motor trade environment in the Aldershot area. This is a fantastic opportunity for someone who thrives in a customer-facing role and enjoys working in a fast-paced dealership setting.
The Role
As a Service Advisor, you’ll be the key link between customers and the workshop, ensuring a smooth and efficient service experience from start to finish. Key responsibilities include:
- Managing customer bookings and service enquiries
- Liaising with technicians and workshop teams
- Providing updates on vehicle progress and costs
- Delivering excellent customer service at all times
- Upselling additional services where appropriate
About You
- Previous experience in the motor trade is essential
- Strong communication and organisational skills
- Ability to work well under pressure in a busy environment
- Experience with commercial vehicles or Kerridge systems would be advantageous, but not essential
What’s on Offer
- Basic salary of £32,000 – £34,000
- Annual bonus of £1,500
- Company benefits package
- Onsite parking available
- Ongoing training and development as required
- 22 days holiday + Bank Holidays
Working Hours
- Monday to Friday: 7:30am – 5:30pm (with a 1-hour break)
- 1 in 4 Saturdays: 8:00am – 1:00pm
If you’re a motivated Service Advisor looking for your next opportunity in a supportive and established business, we’d love to hear from you. Apply now or get in touch for more information.
Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place.
Confidential Job Search – Silent Search™
Looking for a new role but want to keep things private? With Silent Search™, your details remain anonymous until interview stage. We will always speak with you before submitting your CV to any client, so please ensure your contact details are up to date. If you’d like to learn more, please send your current CV and get in touch.
Service Advisor - 8063 - Hampshire in Aldershot employer: ASI Recruitment
Join a dynamic and supportive team as a Service Advisor in the bustling Aldershot area, where your customer service skills will shine in a fast-paced motor trade environment. With a competitive salary, annual bonus, and a comprehensive benefits package, we prioritise employee growth through ongoing training and development opportunities. Experience a work culture that values teamwork and excellence, making it an ideal place for motivated individuals seeking a rewarding career in the automotive sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - 8063 - Hampshire in Aldershot
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the role. Highlight your experience and how you can enhance their customer service.
✨Tip Number 3
Stay proactive! Don’t just wait for job alerts; actively search for openings on our website and apply directly. The more applications you send out, the better your chances of landing that dream job!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Service Advisor - 8063 - Hampshire in Aldershot
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Advisor role. Highlight your previous motor trade experience and any customer service achievements to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've excelled in customer-facing positions and how you handle pressure.
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through your writing style or by mentioning relevant experiences.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at ASI Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to handle them, as well as any relevant systems like Kerridge if you have experience with them.
✨Showcase Your Communication Skills
As a Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Think about examples from your past roles where you’ve successfully managed customer interactions or resolved issues, and be ready to share those during the interview.
✨Demonstrate Your Organisational Skills
In a busy dealership, being organised is crucial. Prepare to discuss how you manage multiple tasks and prioritise effectively. You might want to bring along a few examples of how you've handled a hectic workload in the past to illustrate your point.
✨Emphasise Customer Service Excellence
This role is all about providing top-notch service. Be prepared to talk about what excellent customer service means to you and share specific instances where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in the motor trade.
