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- Tasks: Lead a dynamic team in aftersales, focusing on customer satisfaction and growth.
- Company: Join a respected main dealer group committed to innovation and excellence.
- Benefits: Enjoy a competitive salary, EV company car, and 25 days holiday plus bank holidays.
- Why this job: This role offers leadership opportunities and the chance to shape a growing department.
- Qualifications: Proven experience in an Aftersales Manager role and strong leadership skills required.
- Other info: Flexible Monday to Friday schedule and referral bonuses available for recommendations.
The predicted salary is between 40000 - 65000 £ per year.
OTE £55k + Main Dealer Opportunity
Monday to Friday Bexhill Area
"Great service starts with great leadership – inspire your team, and success will follow."
Are you an experienced Aftersales professional ready to lead a growing team in a forward-thinking dealership? We're working with a highly regarded main dealer group looking for a dynamic Aftersales Manager to take the reins of an established small team – with exciting plans to grow. With a focus on quality, efficiency, and customer satisfaction, this is your chance to make a real impact in a business that values innovation and excellence.
What’s on offer:
- £40,000 basic salary with a realistic OTE of £55k+ (likely £65k+)
- EV company car – full electric, in line with the group's future-forward approach
- Monday to Friday working only – keep your weekends!
- 25 days holiday + bank holidays
- Onsite parking and EV charging
- Death in service benefit
The Role:
As Aftersales Manager, you'll oversee the day-to-day performance of the Service and Parts departments, driving growth, maintaining high standards of customer care, and mentoring a team on the rise. You'll work closely with senior leadership and have the autonomy to shape the department as it expands.
What we’re looking for:
- Proven experience in an Aftersales Manager or Senior Service Manager role within a main dealer environment
- A strong leader who can inspire, manage KPIs, and develop a growing team
- Someone with a commercial mindset and a passion for delivering first-class customer service
This is more than just a job, it’s a leadership opportunity with genuine growth potential in a business that’s investing in its people and its future.
Other Opportunities:
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!
Referral Scheme:
If you’re not an Aftersales Manager, but you know of someone who is and may be interested, we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.
Important:
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one.
The job is based in Bexhill and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.
Aftersales Manager employer: ASI Recruitment
Contact Detail:
ASI Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Research the dealership's values and recent developments. Understanding their focus on innovation and customer satisfaction will help you align your leadership style with their goals during any discussions.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in main dealer environments. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific KPIs you've managed in previous roles. Being able to demonstrate your ability to drive performance and improve customer service will set you apart as a strong candidate.
✨Tip Number 4
Showcase your leadership skills by sharing examples of how you've successfully mentored teams in the past. Highlighting your experience in developing talent will resonate well with the hiring team.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Aftersales management or similar roles. Emphasise your leadership skills, ability to manage KPIs, and any achievements in customer service that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your vision for leading a team. Mention specific examples of how you've inspired teams in the past and how you plan to drive growth and customer satisfaction.
Highlight Relevant Experience: In your application, focus on your proven experience within a main dealer environment. Detail your responsibilities and successes in previous roles, particularly those that demonstrate your commercial mindset and leadership capabilities.
Include Contact Information: Ensure your CV includes up-to-date contact details, including your mobile number, email, and landline if applicable. This is crucial as the recruitment agency will need to reach you before forwarding your CV to the client.
How to prepare for a job interview at ASI Recruitment
✨Showcase Your Leadership Skills
As an Aftersales Manager, your ability to inspire and lead a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and the positive outcomes that resulted from your guidance.
✨Demonstrate Your Customer-Centric Approach
This role emphasises customer satisfaction, so be ready to discuss specific strategies you've implemented to enhance customer service. Highlight any metrics or KPIs you've improved through your initiatives.
✨Understand the Business's Vision
Research the dealership's values and future plans, especially regarding innovation and growth. Be prepared to discuss how your vision aligns with theirs and how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you've had to manage challenges in aftersales, and articulate how you approached these issues effectively.
