Service Advisor Motor Trade

“Quality is remembered long after the price is forgotten.”

Customer Service Advisor – Independent Bodyshop

Petersfield Area

£36,000 – £37,000 Salary

We’re working with a well‑established, independent bodyshop in the Petersfield area who are looking to add a friendly and professional Customer Service Advisor to their team.

This is a fantastic opportunity to join a close‑knitted, supportive environment where your customer service skills will be truly valued.

The Role

As a Customer Service Advisor, you’ll be the first point of contact for customers, ensuring a smooth and positive experience from start to finish. You’ll handle enquiries, provide updates, and coordinate with the workshop team to keep everything running efficiently.

Working Hours

• Monday to Friday: 8:00am – 5:30pm (30‑minute lunch)
• 1 in 2 Saturdays: 8:00am – 12:00pm (paid as overtime at time and a half)

What’s on Offer

• Competitive hourly rate of £14.50–£15.00
• £33,900–£35,100 + OT for Saturdays
• 22 days holiday + bank holidays
• Overtime paid at time and a half
• On‑site parking
• Friendly, independent business with a great team culture

What We’re Looking For

• Strong customer service skills and a professional, approachable manner
• Excellent communication and organisational abilities
• Experience in a bodyshop, automotive, or similar customer‑facing role is required
• Ability to multitask and stay calm in a busy environment

If you’re passionate about delivering excellent customer service and want to be part of a reputable independent business, we’d love to hear from you.