Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers, manage services, and ensure smooth communication with the workshop team.
- Company: Join a well-established main dealer known for its supportive team and excellent customer satisfaction.
- Benefits: Enjoy a competitive salary, performance bonuses, 22 days holiday, and ongoing training.
- Why this job: Be part of a thriving dealership that values your skills and offers genuine career progression.
- Qualifications: Experience in a customer-facing role is preferred; strong communication and organisational skills are essential.
- Other info: This role includes a friendly team environment and a commitment to staff wellbeing.
The predicted salary is between 28000 - 32000 ÂŁ per year.
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” – Douglas Adams
Service Advisor
ÂŁ28k – ÂŁ32k Basic
Bonus up to ÂŁ4000!
Well Established, Stable, Main Dealer!
Ashford Area
Are you an experienced Service Advisor looking to join a dealership that genuinely values its people, offers long-term security, and rewards hard work with career progression and a strong bonus structure?
This is a fantastic opportunity to step into a stable, well-established main dealer that’s known for its supportive team, professional environment, and excellent customer satisfaction. You’ll be treated as more than just a number — this is a business where staff are trusted, respected, and encouraged to grow.
Key Responsibilities:
• Welcome and advise customers—building rapport and trust from first drop-off
• Schedule and manage service, MOT, repairs, and routine maintenance
• Communicate clearly with workshop teams to keep jobs moving and customers informed
• Upsell service plans, accessories, repairs, or product enhancements
• Maintain precise service records and job cards through DMS systems
• Be the friendly point of contact for inbound enquiries, walk-ins, and follow-up communications
Working Hours:
• Monday to Friday: 08:00–17:30
• Rotational Saturdays: 1 in every 3, 08:00–12:00 (included in salary)
What’s on Offer:
• £28,000–£32,000 basic salary (depending on experience)
• Up to £4,000 annual bonus based on performance
• 22 days holiday + bank holidays
• Sick pay scheme based on time served
• A well-run, friendly team with experienced managers who support you
• Ongoing training and genuine scope for progression
• A long-term opportunity with a trusted employer that looks after its people
Who We’re Looking For:
• Experience in a Service Advisor role or similar customer-facing motor trade position
• Confident, organised, and approachable with great communication skills
• Comfortable using DMS systems and handling service admin
• Strong focus on customer satisfaction and efficient job turnaround
• Full UK driving licence preferred but not essential
This is your chance to join a dealership that’s not just surviving but thriving, with a reputation for looking after staff just as well as they look after customers. If you’re ready for a new challenge in a place where your skills are recognised and your future is taken seriously — apply now.
Apply today for a confidential chat and more details.
Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!
Referral Scheme
If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in the Ashford Area and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.
#J-18808-Ljbffr
Service Advisor employer: ASI Recruitment Ltd
Contact Detail:
ASI Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the dealership's values and customer service philosophy. Understanding their commitment to sincerity and integrity will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to build rapport with customers. Highlight situations where you successfully managed customer expectations or resolved issues, as this is crucial for a Service Advisor role.
✨Tip Number 3
Research the specific DMS systems used by the dealership. If possible, gain a basic understanding of how these systems work, as being familiar with them can set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks effectively. Being able to juggle scheduling, customer communication, and service records is key in this role, so be ready to share relevant experiences.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a Service Advisor or in the motor trade. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and your ability to build rapport with clients. Mention specific examples of how you've successfully managed service schedules or upsold products in the past.
Highlight Communication Skills: Since clear communication is key in this role, emphasise your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with customers and workshop teams in previous positions.
Showcase Your Organisational Abilities: Detail your experience with DMS systems and service administration. Highlight any specific tools or software you’ve used to manage service records and job cards, as this will demonstrate your readiness for the role.
How to prepare for a job interview at ASI Recruitment Ltd
✨Show Your Sincerity
As a Service Advisor, sincerity and integrity are key. Be genuine in your responses and demonstrate your commitment to providing excellent customer service. Share examples from your past experiences where you built trust with customers.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Prepare to discuss how you've successfully communicated with both customers and workshop teams in the past. Highlight any specific situations where clear communication led to positive outcomes.
✨Highlight Your Organisational Skills
Being organised is essential for managing service schedules and records. Be ready to talk about your methods for staying organised in previous roles, especially when handling multiple tasks or customer requests simultaneously.
✨Prepare for Upselling Scenarios
Upselling is part of the job, so think of examples where you've successfully upsold products or services. Be prepared to discuss your approach to identifying customer needs and how you can enhance their experience through additional offerings.
