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- Tasks: Be the go-to person for service customers and manage vehicle bookings.
- Company: Join a well-run main dealer group with a professional aftersales operation.
- Benefits: Earn a competitive salary with bonuses and enjoy a paid Saturday rota.
- Why this job: Make a real impact in a high-performing dealership while growing your career.
- Qualifications: Experience in a Service Advisor role and strong communication skills required.
- Other info: Confidential job search with ASI Recruitment ensures your details stay private.
The predicted salary is between 24000 - 42000 £ per year.
I am working with a large, well-run main dealer group to recruit an experienced Service Advisor. This is a strong opportunity to join a professional aftersales operation offering excellent earning potential, clear processes, and long-term career stability within a high-performing dealership environment.
Responsibilities
- Acting as the main point of contact for service customers
- Booking vehicles in for servicing, maintenance, and repairs
- Preparing accurate job cards and repair orders
- Explaining recommended work and associated costs clearly
- Identifying and upselling additional repair and service opportunities
- Liaising with workshop and technical teams to manage workflow
- Providing regular updates on vehicle progress
- Ensuring a consistently high standard of customer care
Requirements
- Previous experience in a Service Advisor or similar aftersales role
- Strong communication and customer service skills
- Ability to work efficiently in a fast-paced dealership environment
- Commercial awareness and confidence in upselling
- Well-organised with strong attention to detail
- Full manual driving licence
- Professional, reliable, and team-oriented approach
Salary and Benefits
- £30,000 basic salary
- On-target earnings of £38,000
- Paid Saturday rota (1 in 3) in addition to basic salary
- Upsell bonus and departmental labour sales bonus
- Monday to Friday: 08:00 – 18:00 (1-hour lunch), Saturdays (1 in 3): 08:00 – 13:00
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!
If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation.
Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you’re invited to interview. Your job search stays private — just as it should.
Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.
The job is based in Maidstone and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.
Service Advisor in Maidstone employer: ASI Recruitment Ltd
Contact Detail:
ASI Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the role. Highlight your experience and how you can bring value to their team.
✨Tip Number 3
Stay organised! Keep track of the jobs you've applied for and follow up if you haven't heard back. A little persistence can go a long way in showing your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to find the right job. Plus, applying directly can sometimes give you a better chance of standing out from the crowd.
We think you need these skills to ace Service Advisor in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your previous experience in aftersales and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your customer service skills and how you've successfully upsold in the past. We love a good story!
Be Clear and Concise: When filling out your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ASI Recruitment Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common repairs and maintenance tasks, as well as any recent trends in customer service within the sector.
✨Showcase Your Communication Skills
As a Service Advisor, strong communication is key. During the interview, practice explaining complex ideas simply and clearly. Use examples from your past experience where you successfully communicated with customers or resolved issues to demonstrate your skills.
✨Prepare for Upselling Scenarios
Since upselling is part of the role, be ready to discuss how you would identify and present additional services to customers. Think of specific examples where you’ve successfully upsold in the past and be prepared to role-play these scenarios during the interview.
✨Emphasise Your Organisational Skills
Being organised is crucial in a fast-paced environment. Share examples of how you manage multiple tasks effectively, such as booking appointments, preparing job cards, and liaising with technical teams. Highlight any tools or methods you use to stay organised.
