At a Glance
- Tasks: Manage customer bookings and provide updates on vehicle progress.
- Company: Join a busy and professional motor trade dealership in Aldershot.
- Benefits: Earn £32,000 - £34,000 plus bonuses and company perks.
- Other info: Enjoy ongoing training, 22 days holiday, and onsite parking.
- Why this job: Thrive in a fast-paced environment while delivering excellent customer service.
- Qualifications: Experience in the motor trade and strong communication skills required.
The predicted salary is between 32000 - 34000 £ per year.
We’re currently recruiting on behalf of our client for an experienced Service Advisor to join a busy and professional motor trade environment in the Aldershot area. This is a fantastic opportunity for someone who thrives in a customer-facing role and enjoys working in a fast-paced dealership setting.
The Role
- Managing customer bookings and service enquiries
- Liaising with technicians and workshop teams
- Providing updates on vehicle progress and costs
- Delivering excellent customer service at all times
- Upselling additional services where appropriate
About You
- Previous experience in the motor trade is essential
- Strong communication and organisational skills
- Ability to work well under pressure in a busy environment
- Experience with commercial vehicles or Kerridge systems would be advantageous, but not essential
What’s on Offer
- Basic salary of £32,000 – £34,000
- Annual bonus of £1,500
- Company benefits package
- Onsite parking available
- Ongoing training and development as required
- 22 days holiday + Bank Holidays
Working Hours
- Monday to Friday: 7:30am – 5:30pm (with a 1-hour break)
- 1 in 4 Saturdays: 8:00am – 1:00pm
If you’re a motivated Service Advisor looking for your next opportunity in a supportive and established business, we’d love to hear from you.
Service Advisor - Motor Trade in Hampshire employer: ASI Recruitment Ltd
Join a dynamic and supportive team as a Service Advisor in the Aldershot area, where your expertise will be valued in a fast-paced motor trade environment. With competitive salaries, an annual bonus, and a comprehensive benefits package, we prioritise employee growth through ongoing training and development opportunities. Experience a work culture that fosters collaboration and excellence, ensuring you thrive while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Motor Trade in Hampshire
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As a Service Advisor, you'll need to handle various situations with ease. Role-play with a friend or family member to boost your confidence and refine your communication skills.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable, so you can make a great impact right from the start.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Service Advisor - Motor Trade in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in the motor trade and any customer service achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Advisor role. Share specific examples of how you've excelled in similar positions and how you can bring that expertise to us.
Show Off Your Communication Skills:As a Service Advisor, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through your writing style or by sharing relevant experiences where you’ve successfully communicated with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ASI Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade. Familiarise yourself with common service processes, customer queries, and any specific systems like Kerridge if you can. This will show that you're not just a candidate, but someone who genuinely understands the industry.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the bridge between customers and technicians. Practice clear and concise communication during your interview. Use examples from your past experiences to demonstrate how you've effectively managed customer expectations and resolved issues.
✨Demonstrate Your Organisational Skills
In a busy dealership, organisation is key. Be prepared to discuss how you prioritise tasks and manage multiple bookings. You might even want to share a time when your organisational skills helped improve customer satisfaction or streamline operations.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Think of specific instances where you went above and beyond for a customer. Highlighting your commitment to delivering excellent service will resonate well with the interviewers and show that you’re a great fit for their team.
