Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate engineers and manage schedules to ensure top-notch customer service.
- Company: Established plant equipment company with a focus on smooth operations.
- Benefits: Generous holiday, pension scheme, health cash plan, and enhanced sick pay.
- Other info: Fast-paced environment with opportunities for career growth and additional leave.
- Why this job: Be the backbone of a dynamic team and make a real difference in customer experience.
- Qualifications: Experience in service coordination, strong organisational skills, and a full UK driving licence.
The predicted salary is between 34000 - 34000 £ per year.
Are you an organised, proactive professional with experience in service coordination or scheduling? We’re recruiting on behalf of a well-established plant equipment company seeking a Senior Service Controller to play a key role in keeping their operations running smoothly. This is a fast-paced, customer-focused position where you’ll be at the heart of the service team—coordinating engineers, managing schedules, and ensuring customers receive a first-class experience.
Key Responsibilities
- Organising and scheduling customer visits for field service engineers
- Handling incoming customer calls and service requests
- Booking and coordinating work efficiently with engineers
- Monitoring job progress and ensuring timely completion
- Maintaining strong communication with customers and internal teams
What We’re Looking For
- Previous experience in a similar service controller, scheduling, or coordination role
- Strong organisational and multitasking skills
- Excellent communication and customer service abilities
- A proactive, problem-solving approach
- A full UK driving licence (essential)
What's on Offer
- 22 days holiday + bank holidays + 1 extra day after 1 year (birthday)
- Additional days with service (up to 26 days total)
- Scottish Widows pension (4% employer / 5% employee)
- Death in Service benefit (3x annual salary)
- Westfield Health Cash Plan (claim up to £800/year, includes dental, optical, therapies & counselling support)
- Cycle to Work scheme
- Company uniform provided
- Enhanced sick pay (up to 6 months depending on service)
- Free legal advice for wills and mortgage support
Senior Service Controller in Farnham employer: ASI Recruitment Ltd
Contact Detail:
ASI Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Controller in Farnham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Service Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service coordination and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed schedules or coordinated teams in the past. This will demonstrate that you’re the proactive problem-solver they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Service Controller in Farnham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service coordination or scheduling. We want to see how your skills match the role of Senior Service Controller, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've successfully managed schedules and coordinated teams in the past.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication abilities. We love candidates who can convey their thoughts clearly and effectively, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ASI Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Service Controller. Familiarise yourself with service coordination and scheduling processes, as well as the specific needs of the company. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this position requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed schedules or coordinated teams. Be ready to discuss how you prioritise tasks and handle multiple requests simultaneously—this will highlight your multitasking skills.
✨Communicate Like a Pro
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions. This will showcase your customer service abilities and your proactive approach to problem-solving.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.