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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and smooth communication with the workshop.
- Company: Reputable main dealership in Brighton with a supportive team environment.
- Benefits: Competitive salary, bonus opportunities, ongoing training, and free onsite parking.
- Why this job: Join a dynamic team and elevate your career in the automotive industry.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
- Other info: Enjoy 22 days holiday plus bank holidays and a customer-first approach.
The predicted salary is between 32000 - 33000 £ per year.
We are currently recruiting on behalf of a well-established main dealership in the Brighton area for an experienced Service Advisor to join their busy and customer-focused aftersales team. This is an excellent opportunity for a motivated individual from the motor trade looking to develop their career within a professional and supportive dealership environment.
The Role
- Greeting customers and managing service bookings
- Liaising with technicians and keeping customers updated
- Upselling additional work and service plans (with commission opportunities)
- Delivering outstanding customer service at all times
- Managing job cards, invoicing, and service records
What We’re Looking For
- Previous experience in a motor trade Service Advisor role is essential
- Strong communication and organisational skills
- A customer-first approach with the ability to upsell effectively
- Experience with systems such as Power DMS would be advantageous
- Full UK driving licence required (maximum 6 points)
What’s on Offer
- £32,000 – £33,000 basic salary
- Bonus scheme (£4,000 – £5,000 per year)
- Commission (£15 per service plan sold)
- 22 days holiday + bank holidays
- Ongoing training and development
- Free onsite parking
- Access to additional company benefits
Working Hours
- Monday to Friday: 8:00am – 6:00pm
- Saturdays: 1 in 3 rota (8:00am – 12:00pm)
If you're an experienced Service Advisor looking for a new challenge within a reputable main dealer group, we’d love to hear from you. Apply now to take the next step in your automotive career.
Automotive Service Advisor in Brighton employer: ASI Recruitment Ltd
Contact Detail:
ASI Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Brighton
✨Tip Number 1
Get to know the dealership inside out! Research their values, services, and customer feedback. This way, when you walk in for an interview, you can show them you’re genuinely interested and ready to contribute to their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to connect with customers and technicians alike. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your upselling skills! Think of ways you can add value to the customer experience. Prepare examples of how you've successfully upsold in the past, as this will demonstrate your ability to drive sales while keeping customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Automotive Service Advisor in Brighton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering outstanding customer service shine through. We want to see how you can make a big difference in our customers' experiences!
Highlight Relevant Experience: Make sure to showcase your previous experience as a Service Advisor or in the motor trade. We’re looking for someone who knows the ropes, so don’t hold back on those details!
Be Clear and Organised: Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. A tidy application reflects your strong organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASI Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to upsell effectively, as this will show your expertise and readiness for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about situations where you resolved issues or went above and beyond for a customer, as this will highlight your customer-first approach.
✨Practice Your Communication
As a Service Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play with a friend to simulate the interview environment and get comfortable discussing service bookings and liaising with technicians.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the opportunity but also reflects the professional environment of the dealership. A polished appearance can set a positive tone right from the start.