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For Companies At a Glance
- Tasks: Welcome customers, book appointments, and ensure smooth service experiences.
- Company: Join a trusted main dealer in the automotive industry, valued for your skills.
- Benefits: Earn a competitive salary, bonuses, and enjoy 5 weeks holiday plus bank holidays.
- Why this job: Be part of a dynamic team with opportunities for career progression and excellent company culture.
- Qualifications: Looking for organised, customer-focused individuals ready to step up in the automotive world.
- Other info: Referral scheme available; earn ÂŁ75 for successful recommendations!
The predicted salary is between 28000 - 32000 ÂŁ per year.
Overview
“Professional service starts with great people.” Automotive Service Advisor Eastbourne Area | Monday–Friday, 8:00am–5:30pm.
We’re working with a well-established automotive business in the Eastbourne area who are looking to add an experienced Automotive Service Advisor to their friendly, customer-focused team. This is a great opportunity for someone with motor trade experience who enjoys customer interaction, organisation, and working in a fast-paced workshop environment — without excessive weekend demands.
Responsibilities
- Welcoming customers and managing service bookings
- Advising on servicing, repairs, and service plans
- Liaising with technicians and updating customers on progress
- Preparing job cards and invoices
- Delivering excellent customer service at all times
Working Hours
- Monday to Friday: 8:00am – 5:30pm (with a 60-minute break)
- Saturday rota: 1 in 3, 8:30am – 12:30pm (included in salary)
What’s on Offer
- Salary: ÂŁ28,250 per annum
- Bonus: Up to ÂŁ6,000 plus earnings from service plans
- Holiday: 25 days annual leave plus bank holidays
- Stable, full-time role with a reputable automotive employer
- Supportive team environment and long-term career potential
What We’re Looking For
- Previous motor trade experience (essential)
- Experience in a Service Advisor or similar customer-facing automotive role
- Strong communication and organisational skills
- A professional, customer-focused approach
If you’re an experienced Service Advisor looking for a solid role with great earning potential and a healthy work-life balance, we’d love to hear from you.
Apply now or get in touch for a confidential conversation.
Important
Silent Search™ Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you’re invited to interview. Your job search stays private — just as it should.
Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details (mobile, email, and landline if you have one) on your CV.
The job is based in Eastbourne, and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.
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Automotive Service Advisor employer: ASI Recruitment Ltd
Contact Detail:
ASI Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially customer service practices. Understanding common customer concerns and how to address them will set you apart during interviews.
✨Tip Number 2
Network with professionals in the automotive sector. Attend local events or join online forums to connect with current Service Advisors or dealership staff who can provide insights and potentially refer you.
✨Tip Number 3
Prepare for role-play scenarios that may come up during interviews. Practising how to handle difficult customer situations can demonstrate your problem-solving skills and customer focus.
✨Tip Number 4
Research the specific main dealer you’re applying to. Knowing their values, services, and customer feedback can help you tailor your responses and show genuine interest in their team.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and the automotive industry. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the automotive sector. Mention specific examples of how you've delivered exceptional service in previous roles.
Highlight Communication Skills: Since the role involves liaising with customers and technicians, emphasise your communication skills. Provide examples of how you've effectively communicated in past positions to ensure smooth operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASI Recruitment Ltd
✨Showcase Your Customer Service Skills
As an Automotive Service Advisor, your ability to deliver exceptional customer service is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or enhanced their experience.
✨Understand the Automotive Industry
Familiarise yourself with the latest trends and technologies in the automotive sector. Being knowledgeable about vehicles and services will help you communicate effectively with both customers and technicians during the interview.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, as you'll need to liaise between customers and the service team. Consider role-playing common scenarios to enhance your skills.
✨Prepare Questions for the Interviewer
Show your interest in the position by preparing thoughtful questions about the company culture, team dynamics, and career progression opportunities. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
