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- Tasks: Enhance customer satisfaction and manage service interactions from booking to collection.
- Company: Established automotive body shop in Aldershot with a focus on customer care.
- Benefits: Salary up to £30,000, holiday, pension, and Monday to Friday hours.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and proven customer service experience.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A well-established automotive body shop in Aldershot is looking for a Customer Service Advisor to enhance customer satisfaction and ensure a smooth service experience. The ideal candidate should possess strong communication skills and have proven customer service experience.
Responsibilities include managing customer interactions from bookings to collection.
This position offers a salary up to £30,000 with Monday to Friday hours and additional benefits including holiday and pension.
Automotive Service Advisor | Customer Care Expert (Mon–Fri) in Aldershot employer: ASI Recruitment Ltd
Contact Detail:
ASI Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor | Customer Care Expert (Mon–Fri) in Aldershot
✨Tip Number 1
Make sure you know the ins and outs of the automotive industry. Brush up on common customer queries and service processes so you can impress during your interview. We want to see that you’re not just a people person, but also someone who understands the technical side of things!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more confident when discussing how you would handle various customer scenarios in the real world.
✨Tip Number 3
Don’t forget to showcase your previous customer service experience! Think of specific examples where you went above and beyond for a customer. We love hearing about those moments that made a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to join our team and make a real impact in customer care.
We think you need these skills to ace Automotive Service Advisor | Customer Care Expert (Mon–Fri) in Aldershot
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application highlights your ability to connect with customers. Use clear and friendly language to demonstrate how you can enhance customer satisfaction.
Tailor Your Experience: We want to see how your previous customer service experience relates to the role of a Customer Service Advisor. Be specific about your past roles and how they’ve prepared you for managing customer interactions in an automotive setting.
Be Professional Yet Approachable: While we appreciate professionalism, don’t forget to let your personality shine through! A friendly tone can go a long way in making your application stand out and showing us that you’re a great fit for our team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at ASI Recruitment Ltd
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and customer care. Familiarise yourself with common customer queries and how to handle them effectively. This will show that you're not just a people person but also someone who understands the industry.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of past experiences where you successfully resolved customer issues or enhanced their experience. This will demonstrate your ability to connect with customers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress the Part
Even though it’s an automotive body shop, first impressions matter. Dress smartly to convey professionalism. A neat appearance can set a positive tone for the interview and reflect your seriousness about the role.
