Merchandiser

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture. Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience. At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.

The Role: Working in our busy, fast paced team at our Head Offices in Newcastle & London, you will play a pivotal role in ensuring the business uses the best data and analysis to inform buying & trading decisions, maximises sales and profit opportunities and contribute to overall business strategy and growth. We are building out a merchandising team to support our next phase of growth. Your remit will include team development and proactive improvement of the merchandising function, including establishing and managing best in class merchandising systems and processes. You will also need to work closely with our buying, supply chain, retail and online teams to ensure a seamless delivery of product into each channel. You will be a visible leader and a team player, working with a variety of stakeholders across the wider organisation and forming strong working partnerships especially with the buying team. You will add gravitas, have innovative ideas and bring experience, energy and enthusiasm into the mix. You will provide strategic vision and focus but with an eye on the detail. You will be an ambassador and role model for the brand.

Here’s a breakdown of what you’ll be doing:

• Work in conjunction with Head of Merchandising and Directors to influence strategic plans and developments.
• Develop category framework covering targets for sales, stock, intake, in season trading (promotional spend), end of life (markdown), net achieved margin and other commercial KPIs in line with company goals across your category / ranges.
• Ensure accurate data is used and analysed to make the best commercial decisions and work with various End. stakeholders to improve the underlying data integrity.
• Own forecast / reforecast process for key KPIs and regularly monitor progress, suggesting corrective action where necessary.
• Support buyers / buying team in the development and buying of commercial ranges that deliver on company’s brand, financial, product and customer goals.
• Manage overall stock level for your category / ranges.
• Maintain a WSSI and monitor intake into UK, working with buying and supply chain teams and take corrective action where required.
• Work alongside channel teams (digital, store) to probe product performance, identifying issues and proposing corrective action.
• Analyse and monitor best and worst sellers, use latest data and sales trends across individual lines, ranges, channels etc to spot trading opportunities.
• Make informed recommendations to buying teams for action to ensure sales and profit opportunities are maximised.
• Work with key stakeholders to ensure product for an agreed launch / promotion is there for day 1 across all channels.
• Develop ideas and suggestions to positively impact business trading through the use of (price) promotions across stores / channels.
• Lead the markdown/sale process for your area, working with buyers/buying team to identify lines to clear and ensuring clearance process is optimised.
• Advise and implement additional strategies, actions and best practice to continually develop the merchandising and buying functions as necessary.
• Build effective and open relationships with all members of the buying, merchandising and supply chain teams, based on reliable, accurate and relevant data.
• Deliver key information at the right time, to the right people, and present at meetings as requested.
• Develop & enhance operational processes to improve overall consistent performance and compliance.

Who we’re looking for:

• Commercially aware with a strong understanding of merchandising.
• Knowledge of online brands marketplaces is a positive.
• A ‘trading mentality’ with the ability and appetite to work in a fast paced, commercial environment.
• Have a breadth of functional experience learned in a fast-paced, complex multi-channel environment.
• Able to build and maintain robust but constructive relationships with buying, supply chain and other internal colleagues.
• Have an inquisitive and entrepreneurial mind-set, with the ability to handle complexity and ambiguity.
• Excellent organisational and project management skills with a track record delivering to deadlines.
• Able to lead and manage a team.
• Data and computer literate with advanced Excel skills.

Besides a competitive salary and an engaging and inclusive work place we can offer you:

• 33 days holiday (including bank holidays).
• Flexible working (Thurs & Fri WFH).
• 40 Hours per week - Monday to Friday.
• Holiday trading (Buy or sell 3 days).
• Your birthday off.
• Access to Employee Assistance Programme.
• Healthcare Cashback Plan.
• Moments that matter gifts (Weddings and Babies).
• A pension that both you and the company contribute to.
• Generous staff discount.
• Opportunities for professional development and career progression.
• And so much more…

We know that great talent comes in many forms. So even if you don’t meet every single criteria, we would still love to hear from you. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply.

Please note: Employment is conditional upon having the legal right to work in the UK for the role offered.