At a Glance
- Tasks: Engage with customers and build relationships to exceed sales targets.
- Company: Premier destination for luxury sportswear and contemporary menswear in Soho.
- Benefits: 28 days holiday, healthcare cashback, generous staff discount, and career progression opportunities.
- Other info: Ambitious individuals will find excellent development opportunities within our business.
- Why this job: Join a dynamic team and make an impact in the luxury fashion industry.
- Qualifications: Experience in customer-facing roles, ideally in luxury fashion, with strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Our store in Soho is the premier destination for cutting‑edge sportswear, leading Japanese brands, contemporary menswear and luxury collections. We need an energetic and ambitious Service Advisor who fully understands the world of luxury fashion and lifestyle to expand upon our current service team. You will engage with customers, develop potential customers, and build upon the existing customer base while exceeding customer and company expectations at every level.
Responsibilities
- Network within the END. customer base, developing new and building on existing customer relationships to achieve and exceed set sales targets.
- Support the store team in combined efforts to maximise sales and heighten company profile.
- Outwardly display exemplary service techniques, driving excellence of service as a basic standard.
- Support other areas of store operation by having a good working knowledge of the processes behind all services and procedures.
- Maintain awareness of product and merchandising standards, replenishing stock and following VM guidelines.
- Share in depth knowledge of the product we sell and the industry within which we work with our customer base.
- Handle all financial transactions professionally assuming accountability for accuracy.
Qualifications and Experience
- You must have experience in a customer facing role, ideally within luxury fashion or a related industry.
- Ambition within the Retail function – we want to develop you within our business.
- You must be sociable and charismatic with an innate ability to engage with and interact with all customer types.
- You should be able to demonstrate excellent written and verbal communication skills.
Benefits
- 28 days holiday (including bank holidays)
- 40 Hours per week
- Your birthday off
- Access to Employee Assistance Programme
- Healthcare Cashback Plan
- Moments that matter gifts (Weddings and Babies)
- A pension that both you and the company contribute to
- Generous staff discount
- Opportunities for professional development and career progression
- And so much more…
We know that great talent comes in many forms. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply. Please note: Employment is conditional upon having the legal right to work in the UK for the role offered.
Store Service Advisor (Full -Time) in City of Westminster employer: Ashworth and Parker Limited
Join our vibrant team in Soho, where we pride ourselves on being a leading destination for luxury fashion and lifestyle. As a Store Service Advisor, you'll benefit from a supportive work culture that values professional development, offers generous employee benefits including 28 days of holiday and a healthcare cashback plan, and fosters an environment where your ambition can thrive. With opportunities for career progression and a focus on exemplary customer service, this is an exciting place to grow your career in the heart of London.
Contact Details:
Ashworth and Parker Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Service Advisor (Full -Time) in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and customer base. This will help you engage with customers authentically and show that you're genuinely interested in what they offer.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! Since you'll be engaging with a diverse range of customers, being able to adapt your style is key. Role-play with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the luxury fashion world.
We think you need these skills to ace Store Service Advisor (Full -Time) in City of Westminster
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for luxury fashion shine through! We want to see how you connect with the industry and why you're excited about joining our team in Soho.
Highlight Your Customer Service Skills:Make sure to showcase your experience in customer-facing roles. We’re looking for someone who can engage with all types of customers, so share specific examples of how you've gone above and beyond in previous positions.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate well-structured writing that clearly communicates your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Ashworth and Parker Limited
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the luxury brands and products the store offers. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and the company.
✨Showcase Your Customer Engagement Skills
Prepare examples from your past experiences where you successfully engaged with customers. Highlight how you built relationships and exceeded their expectations, as this is crucial for a Store Service Advisor.
✨Demonstrate Your Team Spirit
Since teamwork is key in retail, be ready to discuss how you’ve collaborated with colleagues in previous roles. Share specific instances where your contributions helped achieve team goals or improved customer service.
✨Dress to Impress
Given the luxury fashion environment, your appearance matters. Dress smartly and in line with the brand’s aesthetic to reflect your understanding of the industry and the role you’re applying for.
