At a Glance
- Tasks: Be the friendly face of our busy law firm, handling calls and welcoming clients.
- Company: Join a modern and reputable solicitor's firm in Southampton with diverse legal expertise.
- Benefits: Enjoy a Monday to Friday schedule, competitive salary, standard holiday, and pension.
- Why this job: Gain valuable experience in a dynamic environment while supporting various departments.
- Qualifications: 1+ years in a client-facing role preferred; strong communication and Microsoft Office skills required.
- Other info: Flexibility to cover different support roles is a plus!
The predicted salary is between 18000 - 25000 £ per year.
Job Description
A modern and reputable solicitor’s firm in Southampton are looking for a full time Receptionist to join their busy and expanding office.
They are a successful solicitor’s firm dealing with a range of matters to include Property, Private Client, Family, Employment and Company & commercial and litigation matters.
Duties and Responsibilities:
- Handling incoming enquiries by telephone and meeting and greeting clients and visitors.
- Assist in the completion of requested print, scan and photocopying.
- Assist with typing support when needed.
- Be flexible by covering for other business support departments such at Reception, Hospitality, Switchboard and Archiving.
- Assist with administrative task across different departments.
- Participate in the distribution of post, DX, couriers, deliveries and supplies around the firm.
- Procurement of various supplies, including stationery, photocopier equipment, franking etc.
- Ensuring that stationery stock levels on the floors are sufficiently stocked.
Skills and Requirements:
- At least 1 Years + recent experience within a client facing reception role within a law firm is highly desirable but not essential.
- Professional services will be considered.
- Excellent communication skills, both verbally and in writing.
- Excellent client/customer service.
- Previous experience in working with Microsoft Word, Excel and Outlook.
What they offer:
- Monday – Friday and office-based role.
- Salary depending on experience – up to £25,000.
- Standard holiday and pension.
Legal Receptionist employer: Ashville Knight
Contact Detail:
Ashville Knight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Receptionist
✨Tip Number 1
Familiarise yourself with the specific legal services offered by the firm. Understanding their areas of expertise, such as Property and Family law, will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the firm on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in client-facing roles. Think of specific examples where you've provided excellent customer service, as this is crucial for a receptionist position in a law firm.
✨Tip Number 4
Showcase your organisational skills by being ready to discuss how you manage multiple tasks efficiently. The role involves various administrative duties, so demonstrating your ability to juggle responsibilities will set you apart.
We think you need these skills to ace Legal Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any client-facing roles or administrative tasks you've handled. Emphasise your communication skills and familiarity with Microsoft Office applications.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your interest in the legal field and how your skills align with the responsibilities of the Legal Receptionist role.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully managed client interactions in previous roles. This could include handling enquiries or providing excellent service in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a legal setting.
How to prepare for a job interview at Ashville Knight
✨Know the Firm
Before your interview, take some time to research the solicitor's firm. Understand their areas of expertise, recent cases, and their overall reputation in Southampton. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Communication Skills
As a Legal Receptionist, excellent communication is key. During the interview, practice clear and concise responses. Be prepared to discuss how you've handled client interactions in the past, showcasing your ability to remain professional and courteous under pressure.
✨Highlight Flexibility
The job requires covering various support roles. Be ready to discuss examples from your previous experience where you successfully adapted to changing tasks or stepped in to assist other departments. This will demonstrate your versatility and willingness to contribute to the team.
✨Showcase Technical Proficiency
Since the role involves using Microsoft Word, Excel, and Outlook, be prepared to discuss your experience with these tools. You might even want to mention specific tasks you've accomplished using them, which can illustrate your capability to handle administrative duties effectively.