At a Glance
- Tasks: Manage and optimise Microsoft 365 services, focusing on Teams and user experience.
- Company: Join Ashurst, a leading international law firm with a commitment to innovation.
- Benefits: Competitive pay, flexible working, health plans, and global development opportunities.
- Other info: Enjoy a diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a dynamic team driving M365 adoption and enhancing collaboration.
- Qualifications: 2+ years in M365 administration and 5+ years supporting enterprise products.
The predicted salary is between 50000 - 60000 £ per year.
The Opportunity
We are seeking a skilled and proactive M365 Engineer to join our team, focusing on BAU (Business as Usual) operations. This role resides in the Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft 365 services, with a strong focus on Microsoft Teams and the Microsoft 365 Admin Centre. This role ensures the secure, reliable, and efficient operation of collaboration and productivity services across the organisation, following best practice governance and compliance standards.
The engineer will work closely with security, infrastructure, governance, and support teams to deliver a high-quality user experience and drive adoption of M365 capabilities. This role is critical in enabling strategic projects by handling day-to-day support, escalations, and product management. The successful candidate will be responsible for maintaining and enhancing our M365 environment and should have a broad understanding of all technologies under the team's remit, including Microsoft 365, Office Product Suite and related applications. This is a full-time, permanent role based in our Glasgow office with hybrid working.
We are interested in hearing from people who have:
- Minimum 2 years' experience with managing Microsoft 365 administration and governance of cloud services such as Teams, SharePoint, Copilot, Power Platform and associated technologies.
- Minimum 5 years' experience supporting M365 products and services in an enterprise environment.
- Excellent verbal and written communication skills.
- Proven ability to deliver high-quality customer service.
- Experience working with ticketing systems and meeting SLA requirements.
- Familiarity with Purview, Defender and the Office 365 Suite (desired).
What makes Ashurst a great place to work? We offer you all the things you should expect from an international law firm, some of which include: competitive remuneration with the flexibility to reward high performance; flexible working; corporate health plans; a global professional development offering for all employees; and an industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best. Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
M365 Engineer in Paisley employer: Ashurst
Ashurst is an exceptional employer that prioritises employee well-being and professional growth, offering competitive remuneration, flexible working arrangements, and a strong commitment to diversity and inclusion. Located in Glasgow, our Digital Workplace Team fosters a collaborative environment where M365 Engineers can thrive, supported by comprehensive health plans and a global development programme that empowers staff to excel in their careers while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Engineer in Paisley
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the M365 space. Building relationships can open doors that a CV just can’t.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! If you’ve worked on M365 projects, create a portfolio or case studies to showcase your achievements. This will help us see how you can add value to our team.
✨Ace the Interview
Prepare for those interviews by brushing up on common M365 scenarios and challenges. We want to see how you think on your feet, so practice answering technical questions and be ready to discuss your problem-solving strategies.
✨Apply Through Our Website
Make sure to apply directly through our careers page! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace M365 Engineer in Paisley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the M365 Engineer role. Highlight your experience with Microsoft 365, especially in areas like Teams and SharePoint. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, don’t shy away from showcasing these skills in your application. Use clear and concise language to demonstrate your ability to communicate effectively.
Highlight Relevant Experience:Be sure to emphasise your experience with managing Microsoft 365 administration and governance. Mention any specific projects or achievements that relate to the responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on this opportunity!
How to prepare for a job interview at Ashurst
✨Know Your M365 Stuff
Make sure you brush up on your knowledge of Microsoft 365, especially Teams and the Admin Centre. Be ready to discuss your experience with managing these tools and how you've optimised their use in previous roles.
✨Showcase Your Customer Service Skills
Since this role involves delivering high-quality customer service, prepare examples of how you've handled support requests or escalations in the past. Highlight your communication skills and how you ensure a great user experience.
✨Familiarise Yourself with Governance and Compliance
Understand the best practices for governance and compliance within M365. Be prepared to discuss how you've implemented these standards in your previous work and how you can contribute to maintaining them in this new role.
✨Prepare for Team Collaboration Questions
As you'll be working closely with various teams, think about your experiences collaborating with security, infrastructure, and support teams. Have specific examples ready that demonstrate your ability to work effectively in a team environment.
