At a Glance
- Tasks: Manage and optimise Microsoft 365 services, focusing on Teams and user experience.
- Company: Join Ashurst, a global law firm with a commitment to innovation and collaboration.
- Benefits: Competitive pay, flexible working, health plans, and global professional development opportunities.
- Other info: Enjoy a diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a dynamic team driving M365 adoption and enhancing user experiences.
- Qualifications: 2+ years in M365 administration and 5+ years supporting M365 products.
The predicted salary is between 40000 - 50000 € per year.
The Opportunity
We are seeking a skilled and proactive M365 Engineer to join our team, focusing on BAU (Business as Usual) operations. This role resides in the Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft 365 services, with a strong focus on Microsoft Teams and the Microsoft 365 Admin Centre. This role ensures the secure, reliable, and efficient operation of collaboration and productivity services across the organisation, following best practice governance and compliance standards.
The engineer will work closely with security, infrastructure, governance, and support teams to deliver a high-quality user experience and drive adoption of M365 capabilities. This role is critical in enabling strategic projects by handling day-to-day support, escalations, and product management. The successful candidate will be responsible for maintaining and enhancing our M365 environment and should have a broad understanding of all technologies under the team's remit, including Microsoft 365, Office Product Suite and related applications.
This is a full-time, permanent role based in our Glasgow office with hybrid working.
We are interested in hearing from people who have:
- Minimum 2 years' experience with managing Microsoft 365 administration and governance of cloud services such as Teams, SharePoint, Copilot, Power Platform and associated technologies.
- Minimum 5 years' experience supporting M365 products and services in an enterprise environment.
- Excellent verbal and written communication skills.
- Proven ability to deliver high-quality customer service.
- Experience working with ticketing systems and meeting SLA requirements.
- Familiarity with Purview, Defender and the Office 365 Suite (desired).
What makes Ashurst a great place to work? We offer you all the things you should expect from an international law firm, some of which include: competitive remuneration with the flexibility to reward high performance; flexible working; corporate health plans; a global professional development offering for all employees; and an industry-leading programme that celebrates diversity and inclusion. We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best. Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
M365 Engineer employer: Ashurst
Ashurst is an exceptional employer that prioritises employee well-being and professional growth, offering competitive remuneration, flexible working arrangements, and a strong commitment to diversity and inclusion. Located in Glasgow, our Digital Workplace Team fosters a collaborative environment where M365 Engineers can thrive, supported by comprehensive health plans and a global professional development programme. Join us to be part of a forward-thinking firm that values innovation and excellence while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that M365 Engineer role.
✨Tip Number 2
Show off your skills in real-time! Consider setting up a demo or a mini-project showcasing your expertise with Microsoft 365 tools. This hands-on approach can really impress potential employers and give them a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common questions for M365 Engineers and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace M365 Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the M365 Engineer role. Highlight your experience with Microsoft 365, especially in areas like Teams and SharePoint. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your customer service skills and experience with ticketing systems.
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t hesitate to show a bit of your personality!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll find all the details you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ashurst
✨Know Your M365 Stuff
Make sure you brush up on your knowledge of Microsoft 365, especially Teams and the Admin Centre. Be ready to discuss your experience with managing these tools and how you've optimised their use in previous roles.
✨Showcase Your Customer Service Skills
Since this role focuses on delivering high-quality user experiences, prepare examples that highlight your customer service skills. Think about times when you resolved issues or improved user satisfaction, and be ready to share those stories.
✨Familiarise Yourself with Governance and Compliance
Understanding best practices in governance and compliance is crucial for this position. Brush up on relevant policies and be prepared to discuss how you've implemented these standards in your past work with cloud services.
✨Prepare for Team Collaboration Questions
This role involves working closely with various teams, so expect questions about collaboration. Think of examples where you've successfully worked with security, infrastructure, or support teams to achieve a common goal.
