Service Designer UX in London

Service Designer UX in London

London Full-Time 50000 - 70000 £ / year (est.) No home office possible
Ashurst

At a Glance

  • Tasks: Join our Digital Experience team to design user-centred services and drive digital transformation.
  • Company: Ashurst, a leading global law firm with a focus on innovation.
  • Benefits: Flexible work options, generous parental leave, health benefits, and career growth opportunities.
  • Why this job: Be part of a creative team shaping the future of legal services through design.
  • Qualifications: Degree in design or related field with 3-5 years' experience in service or user experience design.
  • Other info: Commitment to social impact and sustainability, with extensive learning and development opportunities.

The predicted salary is between 50000 - 70000 £ per year.

About Ashurst

Ashurst is a leading global law firm with a determination to go beyond the ordinary by outpacing change. We have a community of 4800+ people across over 30 offices globally and are a trusted adviser to top corporates, financial institutions and governments. What sets us apart is our ambition for our people and our clients.

The Opportunity

Ashurst Advance Digital is the firm's technology and experience powerhouse, working with our New Law business to create differentiated services while embedding digital tools, capabilities and mindsets across the firm. We are seeking a creative and collaborative Service Designer to join the Digital Experience team, helping expand our user-centred research and design capability in EMEA while shaping and embedding service design practices that support digital transformation across the firm.

We are interested in hearing from people who:

  • Bring core foundations including a degree in design, law, business or a related field and 3-5 years' experience in a service design or user experience design related role, either in-house or agency.
  • Have experience working in a professional services environment and are comfortable collaborating with multidisciplinary teams and stakeholders.
  • Can demonstrate a strong, shareable portfolio showcasing their capability, experience and the practical application of different facets of their service design toolkit.
  • Are collaborative, direct yet diplomatic visual communicators and storytellers who can translate ideas between technical and non-technical audiences.
  • Show enthusiasm for innovation, digital transformation, emerging best practices and continual learning, alongside strong communication, facilitation, collaboration and stakeholder management skills.

What makes Ashurst a great place to work?

  • Flexible work options
  • Market leading parental leave of 26 weeks paid leave irrespective of gender
  • Health and wellbeing benefits, gym membership (discounted memberships) and corporate health plans
  • Genuine opportunities to grow your career through secondments or global opportunities
  • Extensive Learning & Development opportunities including tailored professional development for all employees, coaching, mentoring and study support for further education.
  • We have a strong commitment to social impact, demonstrated by our extensive volunteering and pro-bono opportunities, as well as our award-winning social inclusion and mobility programmes.
  • We are committed to reaching net-zero greenhouse gas emissions by 2050.

For more information or if you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact us for a confidential conversation.

If you are interested in this opportunity, please apply directly to Ashurst. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

Service Designer UX in London employer: Ashurst

At Ashurst, we pride ourselves on being a forward-thinking global law firm that champions innovation and collaboration. Our commitment to employee growth is evident through extensive learning opportunities, flexible work options, and market-leading parental leave, all within a supportive culture that values social impact and sustainability. Join us in our EMEA Digital Experience team as a Service Designer UX, where you can make a meaningful contribution to our digital transformation journey while enjoying a rewarding career path.
Ashurst

Contact Detail:

Ashurst Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Designer UX in London

✨Tip Number 1

Get your portfolio in tip-top shape! Make sure it showcases your best work and highlights your experience in service design. We want to see how you’ve tackled real-world problems and the impact of your designs.

✨Tip Number 2

Network like a pro! Reach out to current or former employees at Ashurst on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral!

✨Tip Number 3

Prepare for the interview by brushing up on your storytelling skills. You’ll need to explain your design process and how you collaborate with teams. We love seeing candidates who can communicate their ideas clearly!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we prefer to connect with you directly rather than through agencies.

We think you need these skills to ace Service Designer UX in London

Service Design
User Experience Design
User-Centred Research
Collaboration
Stakeholder Management
Visual Communication
Storytelling
Portfolio Development
Digital Transformation
Facilitation Skills
Innovation
Professional Services Experience
Multidisciplinary Teamwork
Communication Skills

Some tips for your application 🫡

Showcase Your Portfolio: Make sure to include a strong, shareable portfolio that highlights your service design skills. We want to see your creativity and how you've applied your toolkit in real-world scenarios.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Service Designer role at Ashurst. We love seeing how you connect your experience to what we’re looking for.

Be Authentic: Let your personality shine through in your written application. We value collaborative and direct communicators, so don’t be afraid to show us who you are and how you approach design challenges.

Apply Through Our Website: Remember to apply directly through our careers page. We prefer to connect with you personally, so this is your chance to make a great first impression!

How to prepare for a job interview at Ashurst

✨Know Your Stuff

Make sure you thoroughly understand the role of a Service Designer in a professional services environment. Familiarise yourself with Ashurst's values and how they align with your experience in user-centred design. This will help you articulate how you can contribute to their digital transformation.

✨Showcase Your Portfolio

Bring along a strong, shareable portfolio that highlights your best work. Be ready to discuss specific projects where you've successfully applied your service design toolkit. This is your chance to demonstrate your creativity and problem-solving skills!

✨Practice Collaborative Communication

Since the role involves working with multidisciplinary teams, practice explaining your ideas clearly to both technical and non-technical audiences. Use examples from your past experiences to show how you've effectively communicated and collaborated with different stakeholders.

✨Embrace Innovation

Show your enthusiasm for innovation and continual learning during the interview. Discuss any emerging best practices in service design that excite you and how you plan to incorporate them into your work at Ashurst. This will demonstrate your commitment to growth and adaptability.

Service Designer UX in London
Ashurst
Location: London

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