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- Tasks: Lead and develop a team focused on process efficiency and continuous improvement.
- Company: Join a dynamic team at Ashurst Service Central in Glasgow during an exciting transformation.
- Benefits: Competitive pay, flexible working, health plans, and global professional development opportunities.
- Other info: Embrace a diverse and inclusive culture while contributing to community impact.
- Why this job: Make a real impact by optimising processes and enhancing service delivery.
- Qualifications: Proven leadership skills and experience in service design and process documentation.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking an experienced Process Efficiency Lead to join our Ashurst Service Central (ASC) team in Glasgow during a significant period of transformation, as we prepare for a merger, implement a new enterprise management system, and build the foundations for global end to end services.
The Process Efficiency Lead is a key people focused role within ASC. Its purpose is to guide, support and develop the Process Efficiency team, ensuring consistent, high quality delivery of continuous improvement, process optimisation and service implementation work across Business Services.
This is a full-time, permanent role based in our Glasgow office with hybrid working.
- Proven people leadership skills with a supportive, coaching style and experience developing team capability.
- Experience turning service design decisions into deliverable work, including process documentation, analysis and catalogue/taxonomy updates.
- Proficiency in JIRA, SharePoint, Visio and service management platforms (ServiceNow ideally).
We offer competitive remuneration with the flexibility to reward high performance, flexible working, corporate health plans, and a global professional development offering for all employees. We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools.
Process Lead in Glasgow employer: Ashurst
Contact Detail:
Ashurst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Lead in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Ashurst or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to process efficiency and team leadership. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your skills with real examples! When discussing your experience, highlight specific projects where you’ve improved processes or led teams. This will demonstrate your capability to deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Process Lead in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process optimisation and team leadership. We want to see how your skills align with the role of Process Efficiency Lead, so don’t hold back on showcasing your relevant achievements!
Showcase Your People Skills: Since this role is all about guiding and developing a team, let us know about your people leadership style. Share examples of how you've supported your team in the past and any coaching experiences that demonstrate your ability to foster growth.
Highlight Relevant Tools Experience: If you’ve got experience with JIRA, SharePoint, or Visio, make sure to mention it! We’re keen to see how you’ve used these tools in your previous roles to drive process improvements and service delivery.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Ashurst
✨Know Your Processes
Make sure you brush up on your knowledge of process optimisation and continuous improvement methodologies. Be ready to discuss specific examples from your past experiences where you've successfully implemented these strategies.
✨Showcase Your Leadership Style
Since this role is people-focused, be prepared to talk about your leadership style. Share instances where you've coached or developed team members, highlighting how your supportive approach has led to improved performance.
✨Familiarise Yourself with Tools
Get comfortable with the tools mentioned in the job description, like JIRA, SharePoint, and Visio. If you have experience with ServiceNow, make sure to highlight that too. Being able to discuss how you've used these platforms effectively will set you apart.
✨Align with Company Values
Research Ashurst's commitment to diversity, inclusion, and social impact. Think of ways you can contribute to these values and be ready to share your thoughts during the interview. This shows you're not just a fit for the role, but also for the company culture.