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For Companies At a Glance
- Tasks: Manage and optimise Microsoft 365 services, focusing on Teams and user experience.
- Company: Join Ashurst, a global law firm with a commitment to innovation and collaboration.
- Benefits: Competitive pay, flexible working, health plans, and global professional development opportunities.
- Other info: Enjoy a diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a dynamic team driving M365 adoption and enhancing user experiences.
- Qualifications: 2+ years in M365 administration and 5+ years supporting M365 products.
The predicted salary is between 40000 - 50000 £ per year.
The Opportunity
We are seeking a skilled and proactive M365 Engineer to join our team, focusing on BAU (Business as Usual) operations. This role resides in the Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft 365 services, with a strong focus on Microsoft Teams and the Microsoft 365 Admin Centre. This role ensures the secure, reliable, and efficient operation of collaboration and productivity services across the organisation, following best practice governance and compliance standards.
The engineer will work closely with security, infrastructure, governance, and support teams to deliver a high-quality user experience and drive adoption of M365 capabilities. This role is critical in enabling strategic projects by handling day-to-day support, escalations, and product management. The successful candidate will be responsible for maintaining and enhancing our M365 environment and should have a broad understanding of all technologies under the team's remit, including Microsoft 365, Office Product Suite and related applications.
This is a full-time, permanent role based in our Glasgow office with hybrid working.
We are interested in hearing from people who have:
- Minimum 2 years' experience with managing Microsoft 365 administration and governance of cloud services such as Teams, SharePoint, Copilot, Power Platform and associated technologies.
- Minimum 5 years' experience supporting M365 products and services in an enterprise environment.
- Excellent verbal and written communication skills.
- Proven ability to deliver high-quality customer service.
- Experience working with ticketing systems and meeting SLA requirements.
- Familiarity with Purview, Defender and the Office 365 Suite (desired).
What makes Ashurst a great place to work? We offer you all the things you should expect from an international law firm, some of which include: competitive remuneration with the flexibility to reward high performance; flexible working; corporate health plans; a global professional development offering for all employees; and an industry-leading programme that celebrates diversity and inclusion. We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best. Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
M365 Engineer in Glasgow employer: Ashurst
Contact Detail:
Ashurst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on Microsoft 365 features, especially Teams and SharePoint. Show us you’re not just familiar but passionate about how these tools enhance user experience.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written skills, try doing mock interviews with friends or family. Clear communication can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team at Ashurst.
We think you need these skills to ace M365 Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M365 Engineer role. Highlight your experience with Microsoft 365, especially in areas like Teams and SharePoint. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Ashurst
✨Know Your M365 Stuff
Make sure you brush up on your knowledge of Microsoft 365, especially Teams and the Admin Centre. Be ready to discuss your experience with managing these tools and how you've optimised their use in previous roles.
✨Showcase Your Customer Service Skills
Since this role involves delivering high-quality customer service, prepare examples of how you've handled user support in the past. Think about specific situations where you resolved issues or improved user experiences.
✨Familiarise Yourself with Governance and Compliance
Understand the best practices for governance and compliance within M365. Be prepared to talk about how you've ensured security and reliability in your previous roles, and how you would apply that knowledge here.
✨Prepare for Team Collaboration Questions
This role requires working closely with various teams. Think about your past experiences collaborating with security, infrastructure, and support teams. Be ready to share how you’ve successfully worked together to achieve common goals.