At a Glance
- Tasks: Manage and optimise Microsoft 365 services, focusing on Teams and user experience.
- Company: Join Ashurst, a global law firm with a commitment to innovation and collaboration.
- Benefits: Competitive pay, flexible working, health plans, and global professional development opportunities.
- Other info: Enjoy a diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be part of a dynamic team driving M365 adoption and enhancing user experiences.
- Qualifications: 2+ years in Microsoft 365 administration and 5+ years supporting M365 products.
The predicted salary is between 45000 - 55000 € per year.
We are seeking a skilled and proactive M365 Engineer to join our team, focusing on BAU (Business as Usual) operations. This role resides in the Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft 365 services, with a strong focus on Microsoft Teams and the Microsoft 365 Admin Centre.
This role ensures the secure, reliable, and efficient operation of collaboration and productivity services across the organisation, following best practice governance and compliance standards. The engineer will work closely with security, infrastructure, governance, and support teams to deliver a high-quality user experience and drive adoption of M365 capabilities.
This role is critical in enabling strategic projects by handling day-to-day support, escalations, and product management. The successful candidate will be responsible for maintaining and enhancing our M365 environment and should have a broad understanding of all technologies under the team's remit, including Microsoft 365, Office Product Suite and related applications.
This is a full-time, permanent role based in our Glasgow office with hybrid working.
We are interested in hearing from people who have:
- Minimum 2 years' experience with managing Microsoft 365 administration and governance of cloud services such as Teams, SharePoint, Copilot, Power Platform and associated technologies.
- Minimum 5 years' experience supporting M365 products and services in an enterprise environment.
- Excellent verbal and written communication skills.
- Proven ability to deliver high-quality customer service.
- Experience working with ticketing systems and meeting SLA requirements.
- Familiarity with Purview, Defender and the Office 365 Suite (desired).
We offer you all the things you should expect from an international law firm, some of which include:
- competitive remuneration with the flexibility to reward high performance;
- flexible working;
- corporate health plans;
- a global professional development offering for all employees;
- an industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
Engineer (Implementation) in Glasgow employer: Ashurst
Ashurst is an exceptional employer that prioritises employee well-being and professional growth, offering competitive remuneration, flexible working arrangements, and comprehensive health plans. Located in Glasgow, our vibrant work culture fosters innovation and collaboration, while our commitment to diversity and inclusion ensures a supportive environment for all. With a strong focus on community impact and a global professional development programme, Ashurst empowers its employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer (Implementation) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to M365. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, demonstrate your knowledge of Microsoft Teams or SharePoint during the interview. It’s a great way to prove you’re the right fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows you’re genuinely keen on joining the team.
We think you need these skills to ace Engineer (Implementation) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the M365 Engineer role. Highlight your experience with Microsoft 365, especially in managing Teams and SharePoint. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Ashurst
✨Know Your M365 Stuff
Make sure you brush up on your knowledge of Microsoft 365, especially Teams and the Admin Centre. Be ready to discuss your experience with managing these tools and how you've optimised their use in previous roles.
✨Showcase Your Customer Service Skills
Since this role involves delivering high-quality customer service, prepare examples of how you've handled support issues or escalations in the past. Highlight your communication skills and how you ensure a great user experience.
✨Familiarise Yourself with Governance and Compliance
Understand the best practices for governance and compliance within M365. Be prepared to discuss how you've implemented these standards in your previous work and how you can contribute to maintaining them at Ashurst.
✨Prepare Questions About the Team and Culture
Show your interest in the Digital Workplace Team by preparing thoughtful questions about their projects and culture. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
