Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead workshops and drive process improvements for a better experience.
- Company: Join Ashurst, a global leader committed to innovation and collaboration.
- Benefits: Competitive pay, flexible working, health plans, and global development opportunities.
- Other info: Dynamic role with a focus on continuous improvement and career growth.
- Why this job: Make a real impact by optimising processes and enhancing user experiences.
- Qualifications: Experience as a Business Analyst with strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
The Opportunity: We are looking for an experienced Business Analyst with a continuous improvement mindset to join our Process Efficiency team within Ashurst Service Central (ASC). As a Business Analyst in ASC, you will play a hands‑on role in service and process improvements across Business Services. You will lead workshops, gather requirements and run CI events to help design a better experience for partners, clients and internal teams. This role is well suited to someone who enjoys looking for solutions. You will work closely with operational teams and senior stakeholders to turn improvement ideas into practical, measurable outcomes. You will also act as a subject matter expert in process analysis and documentation, leading and facilitating workshops, problem solving sessions and process reviews.
Key responsibilities of the role include:
- Deliver service design and continuous improvement initiatives from start to finish, following agreed project and CI methods.
- Lead end‑to‑end process optimisation work to improve efficiency, quality and user experience.
- Facilitate and lead process mapping, discovery and problem‑solving workshops to understand current processes, identify pain points and agree improvement opportunities.
- Collaborate with various teams to ensure process and service changes are joined up and deliverable.
- Develop and manage clear improvement plans and priorities, balancing delivery pace with operational impact.
This is a full‑time, permanent role based in our Glasgow office with hybrid working.
About you:
- Strong experience as a Business Analyst, ideally within a shared services, outsourcing or complex global environment.
- Proven ability to lead process and service improvements.
- Demonstrated experience facilitating process mapping, problem solving and improvement workshops with a range of stakeholders.
- Confident working with senior stakeholders and able to build trust and manage expectations.
- Lean Six Sigma Green Belt, Lean Practitioner or similar is preferred. If not certified, a strong CI delivery background (4 years+) is essential.
Benefits:
- Competitive remuneration with the flexibility to reward high performance.
- Flexible working.
- Corporate health plans.
- A global professional development offering for all employees.
- An industry‑leading programme that celebrates diversity and inclusion.
- We are committed to delivering positive impacts to our communities through our Social Impact programme.
- We aim to recruit, retain and promote the best people from the widest possible talent pools.
- We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
Business Analyst employer: Ashurst
Contact Detail:
Ashurst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ashurst on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for those interviews by practising common Business Analyst scenarios. We should be ready to discuss how we've led workshops or improved processes in the past. Real examples will make us stand out!
✨Tip Number 3
Show off our continuous improvement mindset! During interviews, we can highlight specific projects where we've made a measurable impact. Numbers speak volumes, so let’s bring those stats along!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the team at Ashurst.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Analyst role. Highlight your continuous improvement mindset and any relevant projects you've led, as this will show us you're a great fit for our Process Efficiency team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about process improvements and how your background aligns with our values. Share specific examples of how you've successfully facilitated workshops or led service design initiatives in the past.
Showcase Your Problem-Solving Skills: In your application, don't just list your skills—demonstrate them! Include examples of how you've tackled challenges in previous roles, especially those involving process mapping and stakeholder collaboration. We love seeing real-world applications of your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and efficiently. Plus, it gives you a chance to explore more about our company culture and values while you're at it!
How to prepare for a job interview at Ashurst
✨Know Your Processes
Before the interview, brush up on your knowledge of process mapping and continuous improvement methodologies. Be ready to discuss specific examples from your past experiences where you've successfully led workshops or implemented service improvements.
✨Engage with Stakeholders
Demonstrate your ability to build relationships with senior stakeholders. Prepare to share how you've managed expectations and gained trust in previous roles. Think of a few anecdotes that highlight your collaborative approach and problem-solving skills.
✨Showcase Your CI Mindset
Highlight your continuous improvement mindset by discussing how you identify pain points and turn them into actionable solutions. Be prepared to explain your thought process during a project and how you measure success after implementing changes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current processes and challenges they face. This shows your genuine interest in the role and helps you understand how you can contribute to their goals. It’s also a great way to demonstrate your analytical thinking.