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- Tasks: Support HR processes and enhance employee experiences in a dynamic team.
- Company: Join Ashurst, a progressive international law firm with a collaborative culture.
- Benefits: Enjoy competitive pay, flexible working, health plans, and global development opportunities.
- Why this job: Make a real impact on employee journeys while growing your HR skills.
- Qualifications: Experience in HR administration and strong customer service skills required.
- Other info: Be part of a diverse team committed to innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity:Ashurst Service Central (ASC) supports the firm to deliver smart and scalable business services. An experienced team of problem solvers and service professionals are designing a \”one stop shop\” for essential services across the employee and client lifecycles.
The aim is to create a business service engine which will support our progressive law firm. Since 2020, ASC has a team over 100 service professionals operating primarily out of Brisbane and Glasgow responsible for delivering a joined-up user experience across a number of essential services.
Within the ASC People Team we focus on delivering smart and effective People processes ensuring a great employee experience; supporting our People & Culture Function whilst administering the employee lifecycle events.
The ASC People Coordinator role sits within the ASC People team which processes all employee lifecycle events and provides HR, learning and organisational development, and graduate recruitment administrative support.
Key responsibilities of the role include:
Processing all employee lifecycle events to a high quality and agreed service levels. This includes onboarding, staff movements, offboarding and client secondments.
Working with 3rd party suppliers in the completion of lifecycle events e.g. employee relocation, background checking, practising certificates and visa/immigration requests.
Resolving and processing all employee and Partner enquiries via the HR ticketing system to ensure accurate recording and reporting.
Updating the HR systems and notifying changes to payroll where relevant.
Providing administrative support and handling first line queries relating to the annual HR calendar of activities e.g. performance appraisals and remuneration review.
This is a full-time, permanent role based in our Glasgow office with hybrid working.
More information can be found in the job description attached to the role on our careers site.
About you:The successful candidate will have:
HR administration/coordination experience, ideally in a shared service centre.
Excellent customer service skills.
Strong attention to detail.
Proven ability to communicate at all levels and build strong relationships across the organisation.
The ability to work as a collaborative team player in a virtual service delivery team.
What makes Ashurst a great place to work?We offer you all the things you should expect from an international law firm, some of which include:
competitive remuneration with the flexibility to reward high performance;
flexible working;
corporate health plans;
a global professional development offering for all employees; and
an industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme.
We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
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ASC People HR Coordinator employer: Ashurst
Contact Detail:
Ashurst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASC People HR Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Ashurst on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Ashurst's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely aligns with our mission and culture.
✨Tip Number 3
Practice common HR interview questions and scenarios. We want to see how you handle real-life situations, so think about your past experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team.
We think you need these skills to ace ASC People HR Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ASC People Coordinator role. Highlight your HR administration experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Ashurst. Keep it engaging and personal – we love to see your personality!
Showcase Your Customer Service Skills: Since excellent customer service is key for this role, make sure to include examples of how you've provided top-notch support in previous positions. We want to know how you handle queries and build relationships!
Apply Through Our Website: Don't forget to apply through our careers site! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you access to all the details about working with us at Ashurst.
How to prepare for a job interview at Ashurst
✨Know Your HR Basics
Make sure you brush up on your HR administration and coordination knowledge. Understand the employee lifecycle events like onboarding, offboarding, and staff movements. Being able to discuss these processes confidently will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves resolving employee enquiries, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to a great employee experience.
✨Highlight Your Attention to Detail
In HR, details matter! Bring examples of how your attention to detail has positively impacted your previous roles. Whether it’s ensuring accurate payroll updates or managing documentation for employee lifecycle events, showing that you can maintain high-quality standards is key.
✨Emphasise Team Collaboration
This role requires working within a virtual service delivery team, so be ready to discuss your experience in collaborative environments. Share stories that highlight your ability to communicate effectively and build strong relationships, even when working remotely.