At a Glance
- Tasks: Manage and optimise Microsoft 365 services, focusing on Teams and user experience.
- Company: Join Ashurst, a global leader in innovation and collaboration.
- Benefits: Competitive pay, flexible working, health plans, and professional development opportunities.
- Other info: Enjoy a supportive environment with a commitment to diversity and community impact.
- Why this job: Be part of a dynamic team driving M365 adoption and enhancing user experiences.
- Qualifications: 2+ years managing Microsoft 365; strong communication and customer service skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a skilled and proactive M365 Engineer to join our team, focusing on BAU (Business as Usual) operations. This role resides in the Digital Workplace Team, which is part of IT User Experience, and the team is responsible for the administration, configuration, optimisation, and support of Microsoft 365 services, with a strong focus on Microsoft Teams and the Microsoft 365 Admin Centre.
This role ensures the secure, reliable, and efficient operation of collaboration and productivity services across the organisation, following best practice governance and compliance standards. The engineer will work closely with security, infrastructure, governance, and support teams to deliver a high-quality user experience and drive adoption of M365 capabilities. This role is critical in enabling strategic projects by handling day-to-day support, escalations, and product management.
The successful candidate will be responsible for maintaining and enhancing our M365 environment and should have a broad understanding of all technologies under the team's remit, including Microsoft 365, Office Product Suite and related applications. This is a full-time, permanent role based in our Glasgow office with hybrid working.
Qualifications:
- Minimum 2 years' experience with managing Microsoft 365 administration and governance of cloud services such as Teams, SharePoint, Copilot, Power Platform and associated technologies.
- Minimum 5 years' experience supporting M365 products and services in an enterprise environment.
- Excellent verbal and written communication skills.
- Proven ability to deliver high-quality customer service.
- Experience working with ticketing systems and meeting SLA requirements.
- Familiarity with Purview, Defender and the Office 365 Suite.
What makes Ashurst a great place to work? Competitive remuneration with the flexibility to reward high performance; flexible working; corporate health plans; a global professional development offering for all employees; and an industry-leading programme that celebrates diversity and inclusion. We are committed to delivering positive impacts to our communities through our Social Impact programme. We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best. Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
M365 Engineer in Glasgow employer: Ashurst LLP
Ashurst is an exceptional employer, offering a dynamic work environment in Glasgow that prioritises employee well-being and professional growth. With competitive remuneration, flexible working arrangements, and a strong commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. The Digital Workplace Team fosters collaboration and innovation, ensuring that M365 Engineers play a vital role in enhancing user experience while contributing to meaningful projects that impact the community.
StudySmarter Expert Advice🤫
We think this is how you could land M365 Engineer in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ashurst LLP values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ashurst LLP might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ashurst LLP!
✨Direct Apply to Ashurst LLP
Let's not forget to apply directly through the Ashurst LLP website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace M365 Engineer in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ashurst LLP.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ashurst LLP. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ashurst LLP
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
