At a Glance
- Tasks: Guide potential buyers through properties and provide exceptional customer service.
- Company: Join an award-winning team in a dynamic estate agency.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with a positive, energetic atmosphere.
- Why this job: Make a real impact by helping people find their dream homes.
- Qualifications: Experience in customer service or sales; confident communicator.
The predicted salary is between 25000 - 30000 € per year.
We have an opportunity for a customer service focused professional to join us working with our award-winning team in Welwyn Garden City. You will have a professional appearance, excellent communication skills, be articulate and have an engaging personality. Good time management and organisational skills are also a must.
The majority of your day will be spent accompanying applicants and prospective buyers to properties. In addition, time will be spent office based, dealing with prospective and existing clients on the telephone and in person, delivering the exceptional customer service which Ashtons is renowned for.
Applicant's Skillset:
- Previous experience in the Estate Agency Industry would be desired but not essential.
- You will ideally have 2 years+ experience in a customer service or sales environment and be confident in dealing with the public both face to face and on the telephone.
- You will possess the ability to confidently and professionally communicate and conduct viewings with customers looking to purchase properties or land with high value.
- A positive, energetic, 'can do' approach is essential, as is someone who enjoys a busy environment.
- You will need to have excellent time management and organisational skills.
- You will be IT literate and be able to confidently use all Microsoft Packages.
- You will possess a valid driving license and own your own car.
Viewing Guide, Welwyn Garden City employer: Ashtons
Ashtons is an exceptional employer, offering a vibrant work culture in Welwyn Garden City that prioritises customer service excellence and employee development. With a focus on teamwork and professional growth, employees benefit from ongoing training opportunities and a supportive environment that encourages personal and career advancement. Join our award-winning team and enjoy the unique advantage of working in a dynamic setting where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Viewing Guide, Welwyn Garden City
✨Tip Number 1
Get to know the company inside out! Research Ashtons and understand their values, services, and what makes them stand out in the estate agency world. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients face-to-face and over the phone, it’s crucial to sound confident and articulate. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed your time effectively in previous roles. This could be anything from juggling multiple tasks to ensuring smooth property viewings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the job!
We think you need these skills to ace Viewing Guide, Welwyn Garden City
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your ability to engage and communicate effectively.
Be Professional Yet Approachable:Your written application should reflect a professional tone while still being friendly and engaging. We’re looking for someone who can connect with people, so let your personality shine through in your writing!
Time Management is Key:Since this role involves juggling multiple tasks, it’s important to mention your time management skills. Give us a glimpse into how you prioritise your workload and stay organised, as this will be crucial in your day-to-day responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ashtons
✨Dress to Impress
First impressions matter, so make sure you show up looking sharp and professional. A smart outfit not only reflects your seriousness about the role but also boosts your confidence during the interview.
✨Know Your Stuff
Familiarise yourself with the company and its values, especially their reputation for exceptional customer service. Be ready to discuss how your previous experiences align with their mission and how you can contribute to their award-winning team.
✨Practice Makes Perfect
Prepare for common interview questions related to customer service and sales. Think of specific examples from your past roles that showcase your communication skills and ability to handle busy environments. Role-playing with a friend can help you feel more at ease.
✨Show Your Enthusiasm
Let your positive energy shine through! Employers love candidates who are genuinely excited about the role. Share why you're passionate about working in estate agency and how you enjoy engaging with clients face-to-face and over the phone.
