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- Tasks: Guide clients through property viewings and provide exceptional customer service.
- Company: Join Ashtons, an award-winning independent estate agency with a vibrant team.
- Benefits: Earn £13.25 per hour, enjoy flexible hours, and be part of a supportive work culture.
- Why this job: Make a real difference in people's lives by helping them find their dream homes.
- Qualifications: Customer service experience preferred; strong communication skills and a positive attitude are essential.
- Other info: Dynamic environment with opportunities for personal growth and recognition in a top-rated company.
The predicted salary is between 11 - 15 £ per hour.
We have an opportunity for a customer service focused professional to join our award-winning team in Harpenden. You will have a professional appearance, excellent communication skills, be articulate and have an engaging personality. Good time management and organisational skills are also a must.
The majority of your day will be spent accompanying applicants and prospective buyers to properties. In addition, time will be spent office based, dealing with prospective and existing clients on the telephone and in person, delivering the exceptional customer service which Ashtons is renowned for.
Applicant's Skillset- Previous experience in the Estate Agency Industry would be desired but not essential.
- You will ideally have 2 years+ experience in a customer service or sales environment and be confident in dealing with the public both face to face and on the telephone.
- You will possess the ability to confidently and professionally communicate and conduct viewings with customers looking to purchase properties or land with high value.
- A positive, energetic, 'can do' approach is essential, as is someone who enjoys a busy environment.
- You will need to have excellent time management and organisational skills.
- You will be IT literate and be able to confidently use all Microsoft Packages.
- You will possess a valid driving license and own your own car.
Sundays 10am to 3pm £13.25 per hour.
About AshtonsAshtons is an independent Estate Agency practice, founded over 40 years ago. Driven by meaningful service and performance values, Ashtons has become the unique entity it is today. The group provides first class Estate Agency, Letting Agency and New Homes in Harpenden, Welwyn Garden City, Berkhamsted, Hitchin and St Albans. Outlying rural areas are dealt with through our specialist Village & Country office in Redbourn and second Village & Rural department at Welwyn Garden City.
At Ashtons, everyone is treated as an individual from the day we first meet them, to the day we hand over the keys to their new home. We strive to cater for specific needs – nothing is classed as standard, and nothing is left to chance. Exemplary service sits naturally alongside unrivalled performance. We have strength and depth with over 120 enthusiastic and professionally minded people, who contribute daily to the success of our brand throughout Hertfordshire.
We have been recognised by the Sunday Times for 4 consecutive years in their Best 100 Medium Companies to Work For list, being proud recipients of 1st place in the Property Sectors best company to work for in the UK. We were gold and silver medal winners at The Times/Sunday Times Estate Agent of the Year awards, East of England, for Sales.
Viewing Guide, Harpenden employer: Ashtons Estate Agents
Contact Detail:
Ashtons Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Viewing Guide, Harpenden
✨Tip Number 1
Get to know the company! Research Ashtons and understand their values and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their award-winning team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients face-to-face and over the phone, it’s crucial to sound confident and articulate. Try role-playing scenarios with friends or family to get comfortable with different situations.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed your time effectively in previous roles. This will demonstrate that you can handle the busy environment at Ashtons with ease.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Viewing Guide, Harpenden
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We’re looking for someone with an engaging character, so don’t be afraid to show us who you are. A friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight any customer service or sales experience you have, even if it’s not in estate agency. We want to see how your skills can translate into our busy environment, so be specific about your achievements!
Be Professional Yet Approachable: While we love a casual vibe, remember that professionalism is key. Use clear and articulate language in your application, and make sure to proofread for any typos or errors. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Ashtons Estate Agents
✨Know Your Stuff
Before the interview, make sure you research Ashtons and understand their values and services. Familiarise yourself with the estate agency industry, especially customer service practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully dealt with customers in the past. Remember, it’s not just about what you say, but how you say it!
✨Dress to Impress
As a Viewing Guide, you'll need to maintain a professional appearance. Choose an outfit that reflects this, ensuring you look polished and approachable. First impressions matter, so make sure you feel confident in what you wear.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially in a busy environment. Think of specific instances where you've juggled multiple tasks or handled tight schedules. This will demonstrate your organisational skills and ability to thrive under pressure.