At a Glance
- Tasks: Guide prospective buyers through properties and deliver exceptional customer service.
- Company: Join an award-winning team in Welwyn Garden City.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Perfect for those who thrive in busy environments and enjoy engaging with people.
- Why this job: Be part of a dynamic team and help people find their dream homes.
- Qualifications: Customer service experience and a positive, energetic attitude.
The predicted salary is between 13 - 13 € per hour.
We have an opportunity for a customer service focused professional to join our award-winning team in Welwyn Garden City. You will have a professional appearance, excellent communication skills, be articulate and have an engaging personality. Good time management and organisational skills are also a must.
The majority of your day will be spent accompanying applicants and prospective buyers to properties. In addition, time will be spent office based, dealing with prospective and existing clients on the telephone and in person, delivering the exceptional customer service which Ashtons is renowned for.
Applicant's Skillset:
- Previous experience in the Estate Agency Industry would be desired but not essential.
- 2 years+ experience in a customer service or sales environment and be confident in dealing with the public both face to face and on the telephone.
- Ability to confidently and professionally communicate and conduct viewings with customers looking to purchase properties or land with high value.
- A positive, energetic, 'can do' approach is essential, as is someone who enjoys a busy environment.
- Excellent time management and organisational skills.
- IT literate and be able to confidently use all Microsoft Packages.
- Possess a valid driving license and own your own car.
Hours: 8 hours per week either Wednesday or Thursday (or split across the two - flexible to suit). £13.25 per hour.
Viewing Guide, Welwyn Garden City in Hitchin employer: Ashtons Estate Agents
Ashtons is an exceptional employer, offering a vibrant work culture in Welwyn Garden City that prioritises customer service excellence and employee development. With flexible working hours and a supportive team environment, employees are encouraged to grow their skills while engaging with clients in a dynamic setting. Join us to be part of an award-winning team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Viewing Guide, Welwyn Garden City in Hitchin
✨Tip Number 1
Get to know the company! Research Ashtons and their values. When you walk in for that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission and customer service.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients face-to-face and over the phone, role-play some scenarios with a friend. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress to impress! A professional appearance is key in this role. Make sure you look sharp and presentable when you go for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Viewing Guide, Welwyn Garden City in Hitchin
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We love candidates who can demonstrate their ability to engage with clients and provide exceptional service, so share specific examples of how you've done this in the past!
Be Professional and Personable:Since you'll be interacting with clients face-to-face, it's important to convey a professional yet friendly tone in your application. Let your personality shine through while maintaining that professional appearance we value.
Time Management is Key:We’re looking for someone who can juggle multiple tasks effectively. In your application, mention any experiences where you successfully managed your time and organised your workload, especially in busy environments.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Ashtons Estate Agents
✨Dress to Impress
First impressions matter, so make sure you have a professional appearance. Choose smart attire that reflects the company culture and shows you mean business. A polished look can set the tone for a positive interview experience.
✨Know Your Stuff
Familiarise yourself with the estate agency industry and the specific role of a Viewing Guide. Research Ashtons and their values, as well as the properties they handle. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples from your past experiences where you've successfully dealt with customers or conducted viewings. This will showcase your ability to engage with clients effectively.
✨Time Management is Key
With the role requiring good organisational skills, be ready to discuss how you manage your time and prioritise tasks. Share specific strategies you use to stay organised, especially in busy environments, to show that you can handle the demands of the job.
