At a Glance
- Tasks: Process customer orders and provide top-notch service in a fast-paced environment.
- Company: Join a leading Belfast supplier of fresh produce with over 35 years of experience.
- Benefits: Enjoy competitive pay, a supportive team, and the chance to grow your skills.
- Why this job: Be part of a dynamic team that values attention to detail and customer satisfaction.
- Qualifications: Must have fresh produce knowledge, strong communication skills, and order processing experience.
- Other info: Work hours are early mornings, perfect for early risers looking for a rewarding role.
Ashton Recruitment require a Sales Order Processor our client based in Belfast.
Position: Sales Order Processor (4am start – Fresh Food)
Location: Belfast
Duration: Temp-Perm
Pay Rate: £12.21 – £13 per hour
Hours of work: Monday to Friday – 4.00am to 1.30pm, Alternate Saturdays – 4.00am to 10.00am
Established in 1989, this Belfast-based company has been a leading supplier of fresh produce and fine foods to the region's retail and food service sectors for over 35 years, they offer a diverse product range-including fruits, vegetables, dairy, charcuterie, breads, and beverages-sourced through strong relationships with local farmers and global producers.
The post holder will manage customer orders, ensure accurate data entry, and provide excellent customer service. The role requires meticulous attention to detail, strong communication skills, and the ability to work efficiently within a team. The post holder will be a vital part of the Wholesale sales team and will ensure a seamless order processing process.
Duties will include:
* Process customer orders accurately and efficiently, including order entry, data input., and order tracking
* Deliver exceptional levels of customer service by inspiring and engaging with each customer, addressing enquiries, and ensuring overall customer satisfaction and encouraging repeat business
* Monitor sales on a daily basis
* Maintain accurate records of customer orders and inventory
* Work closely with other team members, including sales and warehouse staff, ensuring that the order process runs effectively and efficiently
* Identify and resolve any discrepancies or errors in customer orders
* Support the sales team with order-related tasks including the generation of order quotations and pricing
Essential Criteria:
* Have product knowledge of fresh fruit and vegetables
* Have a proficiency in computer systems and software including MS Office and Excel
* Work well under pressure, and be able to demonstrate a strong attention to detail and accuracy
* Have excellent communication and customer service skills
* Have excellent organisational and time management skills
* Have experience of order processing and / or customer service in a very fast-moving sales environment
* Be able to learn new skills quickly in a fast moving and dynamic organisation
Ashton Recruitment is acting as an Employment Business
Skills:
customer serice administrative duties report writing Microsoft office Communication Interpersonal
Sales Order Processor (4am start - Fresh Food) employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor (4am start - Fresh Food)
✨Tip Number 1
Familiarise yourself with the fresh produce industry. Understanding the products you'll be dealing with, such as fruits and vegetables, will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Highlight your experience in fast-paced environments. Since this role requires working efficiently under pressure, be ready to share specific examples of how you've successfully managed similar situations in the past.
✨Tip Number 3
Brush up on your customer service skills. This position demands excellent communication and customer interaction, so think of ways you can demonstrate your ability to engage and satisfy customers effectively.
✨Tip Number 4
Prepare for teamwork scenarios. As you'll be collaborating closely with sales and warehouse staff, consider discussing your previous experiences working in teams and how you contributed to achieving common goals.
We think you need these skills to ace Sales Order Processor (4am start - Fresh Food)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order processing and customer service. Emphasise any roles where you worked in fast-paced environments, especially those related to fresh produce or food services.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your product knowledge of fresh fruits and vegetables, and how your skills align with the requirements listed in the job description.
Highlight Key Skills: When detailing your experience, focus on skills such as attention to detail, communication, and organisational abilities. Provide specific examples of how you've successfully managed customer orders or resolved discrepancies in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Ashton Recruitment
✨Show Your Product Knowledge
Make sure to brush up on your knowledge of fresh fruits and vegetables before the interview. Being able to discuss different products and their qualities will demonstrate your understanding of the industry and show that you're genuinely interested in the role.
✨Highlight Your Attention to Detail
Since the role requires meticulous attention to detail, prepare examples from your past experiences where you successfully managed data entry or order processing without errors. This will help illustrate your capability to handle the responsibilities of the position.
✨Demonstrate Strong Communication Skills
Prepare to discuss how you've effectively communicated with customers in previous roles. Think of specific instances where you resolved issues or provided exceptional service, as this will showcase your ability to engage with customers and ensure their satisfaction.
✨Emphasise Teamwork Experience
The job involves working closely with other team members, so be ready to share examples of how you've collaborated in a team setting. Highlight any experiences where you contributed to a smooth workflow or helped resolve discrepancies, as this will show your ability to work well within a team.