Online Programmes Manager

Online Programmes Manager

Belfast Full-Time 22600 - 26700 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Coordinate and deliver complementary therapies for victims of conflict, both in-person and online.
  • Company: Join Relatives for Justice, a dedicated organisation supporting trauma victims in Belfast.
  • Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a real impact.
  • Why this job: Be part of a meaningful mission, promoting health and wellbeing in a supportive environment.
  • Qualifications: Must have relevant qualifications in complementary therapy and experience in project management.
  • Other info: Position funded until March 2026, with potential for extension based on funding success.

The predicted salary is between 22600 - 26700 £ per year.

Ashton Recruitment require a Complementary Therapy Programme Co-ordinator for our client Relatives for Justice. This is funded by Victims & Survivors Services.

Location: Belfast

Duration: This post is subject to scheme funding until March 2026. Continuation of this post will be subject to successful funding applications.

Pay Rate: £26,692 per annum

Hours of work: 30 hours per week

To coordinate and deliver a range of complementary therapies across RFJ's support centres and online to victims and survivors of the conflict as part of RFJ's Health and Wellbeing Programme promoting healthy lifestyle choices and coping mechanisms. To deliver training and supervision to our sessional therapists ensuring that professional standards, with appropriate external verification and registered agencies, are maintained and developed.

Duties will include:

  • To co-ordinate Complementary Therapy Services to Relatives for Justice members.
  • To co-ordinate procurement of Complementary Therapy Therapists.
  • To supervise Therapists delivering Complementary Therapy in Relatives for Justice.
  • To ensure good governance in all respects of the Complementary Therapy Programme, including robust systems of data protection.
  • To ensure safe, professional and welcoming environments in premises where therapy is provided.
  • To review and implement good practice policy and procedures for face-to-face and online clinics.
  • To maintain MYMOPS and Salesforce data systems in compliance with funder and organisational requirements.
  • To use and develop referral systems for users who require further assistance within & beyond that provided by Relatives for Justice.
  • To liaise with other members of the RFJ staff team as appropriate.
  • To provide quarterly reports including qualitative and quantitative data for Deputy Director and external funders.
  • To effectively implement monitoring and evaluation procedures to ensure compliance with funders and general best practice.
  • To produce information leaflets and website updates outlining clinic services.
  • To maintain all records in an appropriate and legally compliant manner.
  • To carry out such other duties as management may from time-to-time reasonably request.

Essential Criteria:

  • Relevant qualification in complementary therapy plus minimum three years' experience working in service delivery of complementary therapies to victims of trauma.
  • Minimum two years' experience of project management in a community setting.
  • Extensive working understanding of legacy of conflict in Ireland and international transitional justice models.
  • Excellent proven working understanding of the somatic impacts of trauma.
  • Commitment to holistic model of delivery of support to victims and survivors.
  • Minimum five years' experience in research, writing reports and submissions.
  • Minimum three years' experience with monitoring and evaluation CRM systems eg MYMOP, CORE etc.
  • Extensive demonstrated knowledge and experience in NGO governance and best practice, including in a professional therapeutic setting.
  • Excellent understanding of conflict related gender harms and the implementation of gender lens in a transitional justice setting.
  • Evidence of CPD in trauma.
  • Excellent presentational, writing and verbal skills.
  • A full driver's license or can demonstrate ability to travel to meet the demands of the post.

Ashton Recruitment is acting as an Employment Agency.

Online Programmes Manager employer: Ashton Recruitment

Relatives for Justice is an exceptional employer dedicated to supporting victims and survivors of conflict through holistic health and wellbeing initiatives. Located in Belfast, the organisation fosters a collaborative and inclusive work culture, offering employees opportunities for professional growth and development within the community sector. With a strong commitment to best practices and governance, staff are empowered to make a meaningful impact while enjoying a supportive environment that values their contributions.
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Contact Detail:

Ashton Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Online Programmes Manager

✨Tip Number 1

Familiarise yourself with the specific complementary therapies that are popular in the Belfast area. Understanding local preferences and practices can help you connect better with the community and demonstrate your commitment to their needs during interviews.

✨Tip Number 2

Network with professionals in the field of complementary therapy and trauma support. Attend relevant workshops or seminars, and engage with organisations like Relatives for Justice to build relationships that could give you an edge when applying for the role.

✨Tip Number 3

Stay updated on the latest research and best practices in trauma-informed care and complementary therapies. Being knowledgeable about current trends will not only enhance your expertise but also show potential employers that you are proactive and dedicated to continuous learning.

✨Tip Number 4

Prepare to discuss your experience with monitoring and evaluation systems like MYMOP and Salesforce. Be ready to provide examples of how you've used these tools effectively in past roles, as this is a key requirement for the position.

We think you need these skills to ace Online Programmes Manager

Complementary Therapy Expertise
Project Management
Data Protection Compliance
Monitoring and Evaluation
CRM Systems Proficiency (e.g., MYMOP, CORE)
Report Writing
Communication Skills
Understanding of Trauma and its Somatic Impacts
NGO Governance Knowledge
Holistic Support Delivery
Gender Lens Implementation in Transitional Justice
Training and Supervision of Therapists
Presentation Skills
Ability to Liaise with Stakeholders
Adaptability to Community Needs

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in complementary therapy and project management. Use specific examples that demonstrate your skills in service delivery to victims of trauma.

Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for supporting victims and survivors, as well as your understanding of the legacy of conflict in Ireland. Mention how your qualifications align with the role's requirements.

Showcase Your Experience: In your application, emphasise your experience with monitoring and evaluation systems like MYMOP or CORE. Provide concrete examples of how you've implemented best practices in previous roles.

Highlight Communication Skills: Since excellent writing and presentation skills are essential for this role, include examples of reports or presentations you've created. This will demonstrate your ability to communicate effectively with stakeholders.

How to prepare for a job interview at Ashton Recruitment

✨Showcase Your Experience

Make sure to highlight your relevant qualifications and experience in complementary therapy. Be prepared to discuss specific examples of how you've delivered services to victims of trauma, as this will demonstrate your capability for the role.

✨Understand the Context

Familiarise yourself with the legacy of conflict in Ireland and the principles of transitional justice. This knowledge will not only help you answer questions more effectively but also show your commitment to the holistic support model required for this position.

✨Prepare for Project Management Questions

Since project management is a key aspect of the role, be ready to discuss your previous experiences managing projects in community settings. Think of specific challenges you faced and how you overcame them, as well as any successful outcomes.

✨Demonstrate Your Communication Skills

As excellent communication skills are essential for this role, practice articulating your thoughts clearly and confidently. Prepare to present your ideas on how to maintain good governance and effective monitoring and evaluation procedures in a therapeutic setting.

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