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- Tasks: Support office operations and manage communications with customers and stakeholders.
- Company: Join a forward-thinking company in the energy efficiency sector with a strong reputation.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Other info: Enjoy a collaborative workplace with a focus on innovation and efficiency.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Strong admin skills, MS Office proficiency, and excellent communication abilities.
The predicted salary is between 25000 - 28000 £ per year.
Ashton Recruitment require an Operations Administrator for our client based in Belfast.
Location: Belfast
Duration: Permanent
Pay Rate: £25000 - £28000
Hours of work: Monday - Friday
Our client is a well-established, forward-thinking organisation operating within the energy efficiency and home improvement sector. With a strong reputation for quality, innovation and customer care, they work in partnership with homeowners, contractors and key stakeholders to deliver sustainable solutions that make a real difference. Their team culture is supportive, collaborative and growth oriented. They value people who take pride in their work, bring fresh ideas to the table, and are committed to excellence in everything they do.
Duties will include:
- Undertake a range of administrative tasks to support the smooth running of the office and wider business operations.
- Act as a first point of contact for telephone and email enquiries, providing professional and timely support to customers, contractors, and internal teams.
- Maintain and update spreadsheets, trackers, and internal systems to monitor progress across projects and operational activities.
- Prepare reports, summaries, and documentation as required for management, audits, or compliance purposes.
- Support the delivery and coordination of ongoing projects by liaising with stakeholders, scheduling appointments, and ensuring documentation is accurate and complete.
- Provide day-to-day administrative support to the Operations Team and Office Manager, assisting with scheduling, record keeping, and general office management duties.
- Contribute to the improvement of administrative processes and systems, promoting efficiency and a high standard of service throughout the business.
This is not intended to be an exclusive or exhaustive list of duties, but a summary of the key tasks required for effective job performance. Job descriptions will be regularly reviewed to ensure they accurately reflect key features of the role.
Essential Criteria:
- Excellent general administration skills
- Thorough knowledge of MS Office to include Excel, Word and Outlook, good understanding of SharePoint, experience of using bespoke databases
- Good communication skills when dealing with customers
- You will have contact with various stakeholders, from customers, installers, colleagues from other departments and you will be the key point of contact for all
- Due to the nature of the business, there will be conflicting priorities and the ability to organise will be key to this role
Skills:
- Administration
- Time management
- MS Office
- Customer service
Operations Administrator in Newtownabbey employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since you'll be the first point of contact for customers and stakeholders, being clear and confident in your conversations is key. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Administrator in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your admin skills, experience with MS Office, and any relevant customer service roles. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our values of quality and innovation. Let us know what makes you tick and why you’d be a great fit for our supportive culture.
Showcase Your Communication Skills: Since you'll be the first point of contact for enquiries, it's crucial to demonstrate your communication skills in your application. Use clear and professional language, and don’t shy away from showing your personality – we love fresh ideas!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of an Operations Administrator inside out. Familiarise yourself with the company’s mission in energy efficiency and home improvement. This will help you connect your skills to their needs and show that you're genuinely interested.
✨Showcase Your Admin Skills
Be ready to discuss your experience with MS Office, especially Excel and Word. Prepare examples of how you've used these tools in previous roles to improve processes or manage projects. Highlighting your organisational skills will be key, as this role requires juggling multiple tasks.
✨Communication is Key
Since you'll be the first point of contact for various stakeholders, practice articulating your thoughts clearly. Think of scenarios where you’ve successfully handled customer inquiries or resolved conflicts. This will demonstrate your strong communication skills and ability to maintain professionalism under pressure.
✨Emphasise Team Spirit
The company values collaboration and a supportive culture. Be prepared to share examples of how you've worked effectively in a team. Discuss how you contribute to a positive work environment and how you can bring fresh ideas to the table, aligning with their growth-oriented mindset.