At a Glance
- Tasks: Manage a busy traffic operation and oversee a team of 70 operatives.
- Company: Dynamic logistics company based in Belfast with a focus on operational efficiency.
- Benefits: Competitive salary, full training provided, and opportunities for career growth.
- Other info: Flexible hours with out-of-hours support and a chance to build strong relationships.
- Why this job: Join a fast-paced environment where you can make a real impact and develop your management skills.
- Qualifications: Experience in operations or logistics, strong problem-solving skills, and a confident communicator.
The predicted salary is between 32000 - 35000 € per year.
Location: Belfast
Hours: Monday - Friday, 08:00am - 5:00pm (plus out of hours on a rota basis)
Salary Benchmark: £32,000 - £35,000 DOE
Our client is seeking a Junior Operations Manager to support the day-to-day management of a busy traffic management operation based in Belfast. This is a fast-paced, hands-on role overseeing a direct workforce of approximately 70 operatives along with associated fleet and equipment. The successful candidate will play a key role in ensuring operational efficiency across multiple live projects and reactive works, while supporting staff management, planning and client service delivery. This role would suit someone from a logistics, transport, distribution, hire desk, workforce planning or operations background who thrives in a high-pressure environment and enjoys problem solving and people management. Previous traffic management experience is not essential as full industry training can be provided.
Key Responsibilities
- Assist in the daily management and coordination of operational staff, fleet and equipment
- Support the planning and allocation of labour and resources across ongoing works
- Respond to operational issues including: last-minute schedule changes, staff absences, vehicle or plant breakdowns, client cancellations or urgent requests
- Act as a point of contact for operational staff and clients throughout the working day
- Participate in an out-of-hours phone rota to manage urgent operational issues when required
- Build strong working relationships with operatives while maintaining high standards and accountability
- Support investigations relating to accidents, incidents and disciplinary matters
- Ensure operational activities are delivered safely, efficiently and in line with company procedures
- Maintain accurate operational records and reporting
- Liaise with clients, suppliers and internal departments to ensure smooth service delivery
Criteria
Essential
- Previous experience within an operations, logistics, transport, hire desk or workforce coordination environment
- Strong organisational and problem-solving skills
- Ability to work calmly under pressure in a fast-moving environment
- Confident communicator with strong people management skills
- IT proficient across Microsoft Office and operational systems
- Full UK driving licence
- Flexible approach and willingness to participate in an out-of-hours rota
Desirable
- Previous supervisory or management experience
- Experience managing direct labour/workforce scheduling
- Knowledge of fleet or equipment coordination
- Experience handling disciplinary or accident investigation processes
- Exposure to construction, utilities, civils or traffic management sectors
Ashton Recruitment is acting as a Recruitment Business.
Junior Operations Manager - Traffic Management in Newtownabbey employer: Ashton Recruitment
As a Junior Operations Manager in Traffic Management based in Belfast, you will join a dynamic team that values operational excellence and employee development. Our company fosters a supportive work culture where training is provided to ensure your success, alongside opportunities for career advancement within a fast-paced environment. With a focus on teamwork and strong communication, we empower our employees to thrive while managing a diverse range of projects and challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Operations Manager - Traffic Management in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the traffic management and operations field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about how you’d handle real-life scenarios, like last-minute schedule changes or staff absences. Show us your problem-solving skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Junior Operations Manager role! We love seeing candidates who take the initiative and show genuine interest in joining our team.
We think you need these skills to ace Junior Operations Manager - Traffic Management in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior Operations Manager role. Highlight any relevant experience in operations, logistics, or workforce management to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Share specific examples of how you've tackled challenges in previous jobs, especially in high-pressure environments.
Show Off Your Problem-Solving Skills:We love candidates who can think on their feet! In your application, mention times when you've successfully resolved operational issues or managed unexpected changes. This will show us you can handle the demands of the job.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Operations
Familiarise yourself with the basics of traffic management and operations. Even if you don't have direct experience, understanding key concepts will show your enthusiasm and willingness to learn. Research common challenges in the industry and think about how you would approach them.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully navigated challenges or made quick decisions under pressure. This role requires a calm approach in fast-paced situations, so demonstrating your ability to think on your feet will impress the interviewers.
✨Communicate Confidently
As a Junior Operations Manager, you'll need to liaise with various stakeholders. Practice clear and confident communication. During the interview, engage with your interviewers, ask questions, and express your thoughts clearly to showcase your people management skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your operational thinking. Think about potential situations like staff absences or equipment breakdowns and how you would handle them. Prepare structured responses that highlight your organisational skills and ability to maintain service delivery.
