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- Tasks: Support office operations and manage communications with customers and stakeholders.
- Company: Forward-thinking organisation in the energy efficiency and home improvement sector.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Fast-paced environment with opportunities to improve processes and systems.
- Why this job: Join a dynamic team making a real difference in sustainable solutions.
- Qualifications: Strong admin skills, MS Office proficiency, and excellent communication abilities.
The predicted salary is between 25000 - 28000 £ per year.
Ashton Recruitment require an Operations Administrator for our client based in Belfast.
Location: Eglinton, Derry/Londonderry
Duration: Permanent
Pay Rate: £25000 - £28000
Hours of work: Monday - Friday
Our client is a well-established, forward-thinking organisation operating within the energy efficiency and home improvement sector. With a strong reputation for quality, innovation and customer care, they work in partnership with homeowners, contractors and key stakeholders to deliver sustainable solutions that make a real difference. Their team culture is supportive, collaborative and growth oriented. They value people who take pride in their work, bring fresh ideas to the table, and are committed to excellence in everything they do.
Duties will include:
- Undertake a range of administrative tasks to support the smooth running of the office and wider business operations.
- Act as a first point of contact for telephone and email enquiries, providing professional and timely support to customers, contractors, and internal teams.
- Maintain and update spreadsheets, trackers, and internal systems to monitor progress across projects and operational activities.
- Prepare reports, summaries, and documentation as required for management, audits, or compliance purposes.
- Support the delivery and coordination of ongoing projects by liaising with stakeholders, scheduling appointments, and ensuring documentation is accurate and complete.
- Provide day-to-day administrative support to the Operations Team and Office Manager, assisting with scheduling, record keeping, and general office management duties.
- Contribute to the improvement of administrative processes and systems, promoting efficiency and a high standard of service throughout the business.
This is not intended to be an exclusive or exhaustive list of duties, but a summary of the key tasks required for effective job performance. Job descriptions will be regularly reviewed to ensure they accurately reflect key features of the role.
Essential Criteria:
- Excellent general administration skills
- Thorough knowledge of MS Office to include Excel, Word and Outlook, good understanding of SharePoint, experience of using bespoke databases
- Good communication skills when dealing with customers
- You will have contact with various stakeholders, from customers, installers, colleagues from other departments and you will be the key point of contact for all
- Due to the nature of the business, there will be conflicting priorities and the ability to organise will be key to this role
Skills:
- Administration
- Time management
- MS Office
- Customer service
Operations Administrator in Londonderry employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Londonderry
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Operations Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Since our client values innovation and customer care, think of examples from your past experiences that showcase your skills in these areas. Show them you’re not just a fit for the role, but for their team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your administrative skills and how you can contribute to improving processes within the organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Operations Administrator position!
We think you need these skills to ace Operations Administrator in Londonderry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your admin skills and experience with MS Office, especially Excel and Word, as these are key for the job. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the energy efficiency sector and how your skills align with our values of quality and innovation. Let us know what makes you tick and why you’d be a great fit for our supportive culture.
Showcase Your Communication Skills: Since you'll be the first point of contact for customers and stakeholders, it's crucial to demonstrate your communication prowess. Use clear and professional language in your application, and don’t shy away from sharing examples of how you've successfully managed enquiries in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Make sure you brush up on your general administration skills and get familiar with MS Office, especially Excel, Word, and Outlook. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for customers and stakeholders, practice how you articulate your thoughts. Prepare examples of how you've effectively communicated in previous roles, whether it’s handling enquiries or liaising with different teams.
✨Demonstrate Your Organisational Skills
With conflicting priorities being a part of the job, think of specific instances where you successfully managed multiple tasks. Share how you prioritised your workload and kept everything on track, as this will highlight your ability to stay organised under pressure.
✨Bring Fresh Ideas
The company values innovation, so don’t hesitate to share any ideas you have for improving administrative processes. Think about past experiences where you contributed to efficiency and be ready to discuss how you can bring that mindset to their team.