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- Tasks: Provide efficient admin support and manage client appointments in a busy office.
- Company: Join a well-established organisation in Holywood with a supportive team culture.
- Benefits: Competitive pay, Monday to Friday hours, and a chance to develop your skills.
- Why this job: Make a real difference by helping clients while gaining valuable experience.
- Qualifications: 2 years of admin experience and strong communication skills required.
- Other info: CTC clearance needed; flexible working approach valued.
The predicted salary is between 24796 - 25989 £ per year.
Ashton Recruitment are currently recruiting for an Administrator to join our client, a well-established organisation based in Holywood.
Location: Holywood
Duration: Temporary - 6 months
Pay Rate: £24,796 - £25,989 per annum
Hours of work: Monday - Friday, 09:00-17:00
As a member of the Services Administration team, the postholder will provide professional, comprehensive and efficient administrative support to the organisation and specifically to client facing Departments. The post holder will be responsible for booking clinical appointments using an electronic booking system and liaising with clients over email and telephone.
Key Responsibilities:
- General administrative duties including preparing and issuing letters, answering emails, filing, photocopying and scanning.
- Provision of a full range of administrative duties in accordance with contractual procedure, process maps and within required timelines.
- Liaise with clients, by telephone, in a sensitive, professional manner ensuring that all protocols are followed and be particularly sensitive when dealing with distressed clients.
- Provide accurate and timely responses to ad hoc administrative requirements from internal and external stakeholders.
- Maintain and update accurate electronic and paper records ensuring the highest standards of record keeping and compliance with policies on client data confidentiality, departmental guidelines and GDPR.
- Maintain and coordinate electronic diaries for clinical and administrative staff across multiple departments, ensuring appointments and meetings are accurately scheduled and updated.
- Work effectively as a team member displaying effective communication skills whilst dealing with a range of internal and external stakeholders.
- Undertake any other administrative duties as required by the Services Administration Manager.
- Demonstrate a collaborative and flexible approach to work.
Essential Experience:
- A minimum of 2 years' experience in an administrative role, providing comprehensive administrative support in a busy office environment.
- Experience of booking appointments and managing diaries using an electronic booking or scheduling system.
- Experience of liaising with clients by telephone and email in a professional and confidential manner.
- Experience of working to procedures, process maps and tight deadlines, ensuring accuracy and compliance.
- Experience of maintaining accurate electronic and paper-based records, with a strong focus on confidentiality and data protection.
- Excellent written and verbal communication skills, with the ability to communicate sensitively and professionally with a range of stakeholders.
- Strong IT skills, including proficiency in Microsoft Office (Word, Outlook and Excel as a minimum) and the ability to learn new systems quickly.
- Have a CTC clearance.
- Willingness to work flexibly to meet service needs.
- Commitment to the values and ethos of a client-centred, trauma-informed organisation.
Administrator (CTC Cleared) in London employer: Ashton Recruitment
Contact Detail:
Ashton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (CTC Cleared) in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative tasks. Think about your experience with booking appointments and managing diaries, and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with electronic booking systems and Microsoft Office tools. Being able to demonstrate your proficiency can really set you apart during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administrator (CTC Cleared) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your relevant experience, especially in administrative support and client communication. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your experience with electronic booking systems and your ability to handle sensitive situations professionally.
Show Off Your IT Skills: Since strong IT skills are essential, don’t forget to mention your proficiency in Microsoft Office and any other relevant software. We love seeing candidates who can adapt quickly to new systems!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Stuff
Make sure you understand the key responsibilities of the Administrator role. Familiarise yourself with the electronic booking systems and administrative processes mentioned in the job description. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
Since you'll be liaising with clients and stakeholders, practice how you communicate both verbally and in writing. Consider role-playing common scenarios, like answering a distressed client's query or drafting a professional email. This will help you feel more at ease during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your administrative skills, especially in busy environments. Highlight your experience with diary management, compliance with procedures, and maintaining confidentiality. This will illustrate your capability to handle the responsibilities of the position.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle real-life situations, such as managing tight deadlines or dealing with sensitive client interactions. Think through your responses ahead of time, focusing on your problem-solving skills and ability to remain calm under pressure.
