At a Glance
- Tasks: Manage customer queries and ensure efficient parcel delivery.
- Company: Ashton Recruitment, a dynamic team in Antrim.
- Benefits: Temporary to permanent position with Monday to Friday hours.
- Other info: Great opportunity for career growth in a friendly environment.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Excellent communication skills and Microsoft Office proficiency.
The predicted salary is between 22000 - 26000 £ per year.
Ashton Recruitment is seeking a Customer Service Administrator based in Antrim. The role involves managing customer queries, processing requests, and liaising with internal teams to ensure efficient parcel delivery.
The ideal candidate will have:
- Excellent communication skills
- Prior customer service or administrative experience
- Proficiency in Microsoft Office
This is a temporary to permanent position with working hours from Monday to Friday, 09:00-17:00.
Logistics Customer Service Coordinator employer: Ashton Recruitment
Ashton Recruitment is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth. Located in Antrim, the company offers a temporary to permanent position with a balanced work schedule, ensuring a healthy work-life balance while empowering staff to excel in their roles through ongoing training and development.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Customer Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customer service sectors. You never know who might have a lead on a job or can give you insider info about a company.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your proficiency in Microsoft Office and any relevant experience. Tailor your examples to demonstrate how you can handle customer queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Logistics Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how your background fits the Logistics Customer Service Coordinator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your communication skills can help us manage customer queries effectively. Keep it friendly and professional!
Show Off Your Microsoft Office Skills:Since proficiency in Microsoft Office is key for this position, make sure to mention any specific tools you’re comfortable with. Whether it’s Excel for tracking deliveries or Word for documentation, we want to know how you can contribute!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ashton Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer queries in the past and what strategies you used to ensure satisfaction. This will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with Logistics
Since the role involves liaising with internal teams for efficient parcel delivery, it’s a good idea to have a basic understanding of logistics processes. Research common challenges in logistics and think about how you would address them in a customer service context.
✨Show Off Your Microsoft Office Skills
As proficiency in Microsoft Office is a must, be prepared to discuss your experience with tools like Excel and Word. You might even want to mention specific tasks you've completed using these applications, such as managing spreadsheets or creating reports.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if the job is the right fit for you.
